OCC Operations & Resilience Deputy Manager

Jet2.com and Jet2holidays; Leeds; On-site; GBP 55,000 - 70,000; Full time

Benefits offered by this job

Management Bonus Scheme

Colleague discounts on Jet2holidays &

Profit Share Scheme

Contributory pension scheme

Job summary

Jet2.com and Jet2holidays is seeking an Operations Control Deputy Manager in Leeds. This pivotal role sits at the heart of decisions impacting Customers, Aircraft and Colleagues, driving resilience and performance across OCC activities.

You will deputise for the OCC Manager, lead coaching programs, and champion a strong safety culture while delivering continuous improvements and engaging with senior leadership.

Qualifications

• Experience in airline OCC or similar ops control environment.
• Strong decision-making under pressure.
• Proven leadership and coaching of teams.
• Excellent stakeholder management and communication.
• Commitment to safety and regulatory compliance.

Responsibilities

• Deputise for the Operations Control Manager and support leadership and decisions.
• Oversee safe, compliant and efficient OCC delivery, including disruption escalation.
• Provide coaching and development to Operations Control Duty Managers.
• Lead projects and continuous improvement across the OCC.
• Monitor performance, safety and compliance with a just culture ethos.
• Interface with wider OCC and advise senior management on operations.
• Support onboarding, competence management and succession planning.
• Office-based (Mon–Fri) at Low Fare Finder House, Yeadon, with occasional shifts.

Skills

Leadership

Communication

Decision-making

Safety & Compliance

Education

Degree in aviation or operations

Job description

Jet2.com and Jet2holidays is seeking an Operations Control Deputy Manager in Leeds. This pivotal role sits at the heart of decisions impacting Customers, Aircraft and Colleagues, driving resilience and performance across OCC activities.

You will deputise for the OCC Manager, lead coaching programs, and champion a strong safety culture while delivering continuous improvements and engaging with senior leadership.