Nursery Finance: Billing & Collections Specialist

Kids Planet Day Nurseries; Lymm; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Life Insurance

Health plan

Free meals

Training programme

Enhanced leave

Wellbeing rewards

Birthday day off

Pension plan

Holiday allowance

Job summary

Kids Planet Day Nurseries seeks a Billing & Collections Advisor to manage the group’s debt and sales ledger across 300+ nurseries. You’ll be the first port of call for invoice questions, negotiate repayment plans and ensure timely cash flow.

Requires at least 3 years in billing/collections, strong Excel/Word/Outlook, and excellent communication skills. Join our friendly Head Office finance team and support month-end processes.

Qualifications

• At least 3 years of dedicated Billing or Collections experience or transferable experience
• Good level of competence in Excel, Word, and Outlook
• Proven experience in a B2C environment desirable
• Confident communication skills
• Excellent telephone manner
• Ability to listen to customers and negotiate successful resolutions
• Self-motivated, calm and professional, able to work efficiently in a busy office
• Ability to reconcile complex accounts and have excellent attention to detail
• Excellent numerical ability and problem-solving skills

Responsibilities

• Make sure customers pay on schedule, and follow up via phone, email, or letter on any past-due bills
• Discuss repayment schedules
• Follow the company's debt policies and initiate legal proceedings if necessary
• Invoicing around customers per month using nursery software
• Supporting, processing and reconciliation of all LA documentation surrounding EY Funding, claiming via the online portal and payments received
• Reconciliation of outside agency payments
• Resolving parent finance queries
• Maintaining open lines of contact with nurseries to guarantee productive relationships
• Month-end duties
• Any other duties that may be deemed appropriate to this role, including providing cover for colleagues as required

Skills

Billing experience

Collections

Excel

Communication skills

Negotiation

Attention to detail

Tools

Nursery software

Outlook

Word

Job description

Kids Planet Day Nurseries seeks a Billing & Collections Advisor to manage the group’s debt and sales ledger across 300+ nurseries. You’ll be the first port of call for invoice questions, negotiate repayment plans and ensure timely cash flow.

Requires at least 3 years in billing/collections, strong Excel/Word/Outlook, and excellent communication skills. Join our friendly Head Office finance team and support month-end processes.