Nursery Billing & Collections Specialist

Kids Planet Day Nurseries Ltd.; Broomedge; On-site; GBP 28,000 - 36,000; Full time

Job summary

Kids Planet Day Nurseries Ltd. is expanding its finance team and seeking a Billing & Collections Advisor to oversee the group’s debt and sales ledger.

You will contact parents or nurseries on overdue invoices and support month-end processes in a busy office at Head Office. The ideal candidate has at least 3 years of dedicated Billing or Collections experience, strong Excel, Word and Outlook skills, and excellent numerical abilities to reconcile complex accounts.

Qualifications

• At least 3 years of dedicated Billing or Collections experience or transferable experience from a different field.
• Good level of competence in Excel, Word, and Outlook.
• The ability to listen to customers and negotiate successful resolutions.
• Self-motivated, calm and professional, and able to work efficiently in a busy office environment.
• Ability to reconcile complex accounts and have excellent attention to detail.
• Excellent numerical ability and problem-solving skills.

Responsibilities

• Ensure customers pay on schedule and follow up on past-due bills via phone, email or letter.
• Follow debt policies and initiate legal proceedings if necessary.
• Invoice around 1,000–1,500 customers per month using nursery software.
• Support, process and reconcile LA documentation for EY Funding, and manage portal payments.
• Reconcile external agency payments.
• Maintain open lines of communication with nurseries to foster productive relationships.
• Perform month-end duties.
• Take on additional duties as required, including coverage for colleagues.

Skills

Billing

Collections

Negotiation

Attention to detail

Numerical ability

Problem solving

Customer service

Tools

Excel

Word

Outlook

Job description

Kids Planet Day Nurseries Ltd. is expanding its finance team and seeking a Billing & Collections Advisor to oversee the group’s debt and sales ledger.

You will contact parents or nurseries on overdue invoices and support month-end processes in a busy office at Head Office. The ideal candidate has at least 3 years of dedicated Billing or Collections experience, strong Excel, Word and Outlook skills, and excellent numerical abilities to reconcile complex accounts.