Nuclear Site IT Services Specialist

EDF (UK); Dunbar; On-site; GBP 45,000 - 69,000; Full time

Job summary

EDF (UK) is seeking a Nuclear Site IT Services Specialist to develop and deliver Nuclear Operations Systems capability at their Torness site. The role involves IT service delivery, operational support, and ensuring nuclear safety. Candidates should have relevant qualifications and experience in IT environments, with a focus on customer service and troubleshooting.

Benefits

Parental leave

Electric vehicle leasing

Health insurance

Product discounts

Critical illness insurance

Technology vouchers

Gym membership

Season ticket loans

Qualifications

• Experience in IT service delivery and operational support in large environments.
• Skilled in supporting MS Windows desktop OS and MS Office.
• Knowledge of LAN networking in a Cisco environment is advantageous.

Responsibilities

• Ensuring a safe working environment within Nuclear Site IT Services Support.
• Resolving local IT issues and delivering IT services to meet SLAs.
• Collaborating with central teams to sustain station-based IT infrastructure.

Skills

IT service delivery

Operational support

Troubleshooting

Customer service

MS Windows desktop OS

MS Office

Active Directory

DHCP

DNS

LAN networking

Education

Relevant HNC or equivalent qualification

Job description

EDF (UK) Dunbar, Scotland, United Kingdom

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EDF (UK) Dunbar, Scotland, United Kingdom

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About The Role

Are you ready to make a difference and be part of the journey to net zero? Join us at EDF Torness as a Nuclear Site IT Services Specialist, where you'll develop and deliver cutting-edge Nuclear Operations Systems capability and provide specialist support for our critical applications and services. You will be required on site for this role.

About The Role

Are you ready to make a difference and be part of the journey to net zero? Join us at EDF Torness as a Nuclear Site IT Services Specialist, where you'll develop and deliver cutting-edge Nuclear Operations Systems capability and provide specialist support for our critical applications and services. You will be required on site for this role.

To be appointed to this role, you will need to meet the criteria for Security Clearance which will, ordinarily, require you to have a UK nationality or Citizenship for a minimum of 5 years.

The Opportunity

As a Nuclear Site IT Services Specialist, you'll act as the Intelligent Customer for work conducted by Corporate functions and Third Party organisations. You'll ensure efficient local IT service delivery, resolve IT faults, and support large-scale projects. Your role will be varied, involving everything from first-line IT support to maintaining operational focus and nuclear safety.

Pay, Benefits & Culture

The salary range associated with this role is between £45,641 - £68,958. You’ll be appointed based on the parameters outlined in the Company Agreement as well as your existing salary, competence, experience, and qualifications. We offer a range of benefits including parental leave, electric vehicle leasing, health insurance, product discounts, critical illness insurance, technology vouchers, gym membership, and season ticket loans.

At EDF UK, we promote flexibility and support a collaborative, inclusive environment whether working in our offices, on site, or remotely. We are committed to diversity, equity, and inclusion, aiming for an equal gender balance and representation from minority backgrounds, LGBTQ+ community, people with disabilities, and those supporting social mobility.

We are a disability confident employer and will assist with your application, including reasonable adjustments upon request.

We foster a dynamic, inclusive environment where diverse backgrounds and experiences drive innovation. We support you in pursuing a career that is meaningful to you, because success is personal.

What You’ll Be Doing

• Ensuring a safe working environment within Nuclear Site IT Services Support.
• Resolving local IT issues and delivering IT services to meet SLAs.
• Maintaining desktop hardware at your station.
• Collaborating with central teams and hardware maintainers to sustain station-based IT infrastructure.
• Monitoring and improving the quality of IT services to Nuclear Generation.
• Delivering system health through housekeeping, systems administration, and support.
• Approving changes to IT systems supporting Nuclear IT Services.
• Supporting station activities such as outage preparation.
• Participating in delivering IT requirements for station projects and providing site-based assistance for centrally managed projects.
• Adhering to Asset Management processes for desktop hardware.

Who You Are

You have experience in IT service delivery and operational support in large, heterogeneous environments. You're skilled in supporting MS Windows desktop OS, MS Office, and Windows server fundamentals like Active Directory, DHCP, DNS, and Print. You are confident in troubleshooting, customer service, and working independently or in teams. Knowledge of LAN networking in a Cisco environment is advantageous.

At minimum, you must have a relevant HNC or equivalent qualification.

Ready to make a difference? Apply now!

Closing date for applications is June 3rd, 2025. Interviews will follow shortly after.

What's in it for you?

Success is personal. Join us and help Britain achieve Net Zero together.