Nuclear Site IT Services Specialist

EDF Energy; Dunbar; On-site; GBP 45,000 - 69,000; Full time

Job summary

Join EDF Energy as a Nuclear Site IT Services Specialist at Torness, where you'll enhance Nuclear Operations Systems and provide critical IT support. This role involves ensuring efficient IT service delivery, resolving issues, and maintaining safety standards in a dynamic environment, contributing to Britain's journey towards net zero.

Benefits

Enhanced parental leave

Electric vehicle leasing

Health insurance

Product discounts

Gym membership

Season ticket loans

Qualifications

• Experience in IT service delivery in large environments.
• Competent in supporting MS Windows and Office.
• Knowledge of LAN networking in Cisco environments is advantageous.

Responsibilities

• Ensure a safe working environment within Nuclear Site IT Services.
• Resolve local IT issues and deliver IT services.
• Collaborate with teams to maintain IT infrastructure.

Skills

IT service delivery

Operational support

Problem-solving

Customer-facing skills

MS Windows desktop support

LAN networking

Education

Relevant HNC or Qualification

Job description

About the Role

Are you ready to make a difference and be part of the journey to net zero? Join us at EDF Torness as a Nuclear Site IT Services Specialist, where you'll develop and deliver cutting-edge Nuclear Operations Systems capability and provide specialist support for our critical applications and services. You will be required on site for this role.

To be appointed to this role, you will need to meet the criteria for Security Clearance which will, ordinarily, require you to have a UK nationality or Citizenship for a minimum of 5 years.

The Opportunity

As a Nuclear Site IT Services Specialist, you'll act as the Intelligent Customer for work conducted by Corporate functions and Third Party organisations. You'll ensure efficient local IT service delivery, resolve IT faults, and support large-scale projects. Your role will be varied, involving everything from first-line IT support to maintaining operational focus and nuclear safety.

Pay, Benefits & Culture

The salary range associated with this role is between £45,641 - £68,958. You'll be appointed based on the parameters outlined in the Company Agreement as well as your existing salary, competence, experience and qualifications. We're talking about everything from enhanced parental leave to electric vehicle leasing, health insurance to product discounts, critical illness insurance to technology vouchers, gym membership to season ticket loans.

At EDF UK, we embrace flexibility while recognising that everyone's working needs are different. Whether you're in our office spaces, on site, or working remotely, we promote an environment that supports collaboration, connection, and comfort. No matter where you are, our priority is to make sure you feel safe, valued, and celebrated.

Here, we do right by each other and everyone's welcome. We're on an action-oriented journey, championing equity, diversity, and inclusion. We'd like our future workforce to have an equal gender balance, represent a broad mix of people from minority ethnic backgrounds, LGBTQ+, those with a disability and supporting social mobility.

We're a disability confident employer and we'll do all we can to help with your application. Please let us know if you need to request reasonable adjustments.

We take pride in fostering a dynamic and inclusive environment, where the diverse backgrounds and experiences of our employees drive fresh thinking and innovation. We understand that success means different things to different people. We believe there are multiple definitions of what it means to succeed. That's why we support you to pursue a career that's unique to you. Because success is personal.

What You'll Be Doing

You will ensure a safe working environment within Nuclear Site IT Services Support on your station. You will resolve local IT issues and deliver additional IT-related services to meet IT Service Level Agreements. You will maintain the local desktop hardware environment at your station. You will collaborate with centrally-based teams and hardware maintainers to maintain station-based IT infrastructure. You will monitor and challenge the quality and consistency of IT services delivered to Nuclear Generation. You will deliver system health through systematic housekeeping, systems administration, and support. You will approve changes to IT systems, supporting Nuclear IT Services for your station. You will support station activities, such as outage preparation. You will participate in delivering IT requirements for station projects and provide site-based assistance for centrally managed projects. You will adhere to the Asset Management process for desktop hardware on your station.

Who You Are

You have experience in IT service delivery and operational support in large, heterogeneous environments. You're competent and experienced in supporting MS Windows desktop operating systems, the MS Office suite, and MS Windows server fundamentals such as Active Directory, DHCP, DNS, and Print. You're skilled in installing and supporting peripheral devices. You demonstrate confidence in problem-solving, have excellent customer-facing skills, and can work both independently and as part of a team. Knowledge and/or experience of LAN networking in a Cisco environment would be advantageous.

At a minimum you must have a relevant HNC or Qualification.

Ready to make a difference as a Nuclear Site IT Services Specialist? Apply now!

Closing date for applications is June 3rd 2025, interviews will follow shortly after.

What's in it for you?

Success is personal. It's your journey, powered by us. Join us and we'll help Britain achieve Net Zero together.