NSC Tool Repair Technician — Multibrand Expert

Stanley Black & Decker Inc.; Spennymoor; On-site; Confidential; Full time

Benefits offered by this job

Discounts on Stanley Black & Decker/DE

Professional development opportunities

Attractive salary & benefits

Job summary

The National Service Centre (NSC) Technician role at Stanley Black & Decker in Spennymoor is a permanent, on-site position focused on repair and refurbishment of our leading brands such as DEWALT, STANLEY and BLACK+DECKER. You will work in a collaborative environment within the NSC to deliver high-quality service.

You’ll develop technical skills through hands-on repairs, flexibly switching between NSC functions, and supporting other teams to meet performance targets and safety standards.

Qualifications

• Positive, professional attitude with a can-do approach.
• Strong customer service mindset and team collaboration.
• Technical aptitude with ability to learn repair procedures.

Responsibilities

• Deliver repair and refurbishment to high standards at NSC.
• Develop understanding of repair tools across brands.
• Be flexible in switching repair functions.
• Provide technical and repair support to colleagues.
• Support other business areas and meet performance targets.
• Ensure compliance with SOPs and EHS on-site.

Skills

Interpersonal skills

Communication skills

Problem-solving

Teamwork

Flexibility

Tools

SAP

Microsoft Office

Job description

The National Service Centre (NSC) Technician role at Stanley Black & Decker in Spennymoor is a permanent, on-site position focused on repair and refurbishment of our leading brands such as DEWALT, STANLEY and BLACK+DECKER. You will work in a collaborative environment within the NSC to deliver high-quality service.

You’ll develop technical skills through hands-on repairs, flexibly switching between NSC functions, and supporting other teams to meet performance targets and safety standards.