Npt Family Lead

Neath Port Talbot County Borough Council; Port Talbot; Hybrid; GBP 42,000 - 65,000; Full time

Job summary

Neath Port Talbot County Borough Council seeks an experienced NPT Family Lead to provide operational leadership for a team delivering information, outreach and engagement for children, young people and families across Neath Port Talbot.

You will develop and promote high-quality early intervention information and ensure accessible information across digital platforms, community events and direct engagement with families and local services.

Qualifications

• Degree or equivalent in marketing, communications, public relations or related field.
• Excellent written and verbal communication skills with ability to engage diverse audiences.
• Experience supervising or managing others and staff development.
• Experience managing digital platforms, social media, content creation and outreach activity.
• Proven experience developing and implementing communication and engagement strategies.

Responsibilities

• Lead and supervise the NPT Family Team.
• Develop and implement communications, marketing and community engagement plans to maximise reach and awareness.
• Oversee social media, digital content, websites, newsletters, events and other promotional activity.
• Monitor engagement, feedback and performance information to improve information provision.
• Collaborate with other early intervention services to coordinate information and support.

Skills

Marketing

Communications

Public relations

Community engagement

Digital platforms

Education

Marketing/Communications-related degree

Tools

Social media platforms

Job description

NPT Family Lead

Job description

Contract Type: Grant Funded until 31/03/2028

About the role:

We are currently seeking an experienced, creative and motivated individual to join our team as the NPT Family Lead. This is an exciting new leadership role within Early Years and Partnerships, responsible for developing and promoting high-quality early intervention information, advice and guidance for children, young people and families across Neath Port Talbot.

As NPT Family Lead, you will provide operational leadership for a team delivering information, outreach and engagement activities. You will ensure families can access timely, accurate and accessible information across digital platforms, social media, websites, community events and direct engagement with families and local services. You will work alongside other early intervention services to strengthen links between families and support, promote wellbeing and improve access to early help.

Your daily routine will include:

• Leading and supervising the NPT Family Team.
• Developing and implementing communications, marketing and community engagement plans to maximise reach and awareness.
• Overseeing social media, digital content, websites, newsletters, community events and other promotional activity.
• Monitoring engagement, feedback and performance information to improve the quality and impact of information provision.
• Working alongside other early intervention services to ensure information, advice and support is coordinated and accessible.

About you:

Do you have:

• A degree or equivalent qualification in marketing, communications, public relations or a related field.
• Strong organisational and project management skills, with a creative, proactive and collaborative approach.
• Excellent written and verbal communication skills, with the ability to engage diverse audiences.
• Knowledge and understanding of early intervention, family support services and issues affecting children, young people and families.
• Experience of supervising or managing others and supporting staff development.
• Experience of managing digital platforms, social media, content creation and outreach activity.
• Proven experience of developing and implementing communication and engagement strategies.
• Experience in brand marketing, communications, public relations or community engagement.

We would welcome those with experience in the following roles: Marketing Manager, Communications Manager, Community Engagement Manager or similar leadership roles involving communications, community engagement and staff supervision.

About us:

We believe in rewarding and recognising our colleagues’ efforts and achievements. We also believe that there’s life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need.

Choose to work for us and you’ll be rewarded with a range of attractive benefits and support to help you live your best life.

• Hybrid working (in some roles) and flexible working schemes to improve your work life balance
• Benefit from a competitive employee package with a remarkable 15.3% employer pension contribution
• Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years’ service (not forgetting the additional 8 bank holidays too)
• Access discounted gym membership with Celtic Leisure
• Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment
• Purchase a new car through Tusker salary sacrifice scheme
• Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.

If you would like to start a rewarding career with a company that values and invests in its employees and you have the necessary experience and qualifications, this could be your dream job and we would love to hear from you.

For an informal discussion,