Non-Match Day Sales Executive (Maternity Cover)

Portsmouth Football Club; Portsmouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

Portsmouth Football Club is seeking a Non-Match Day Sales Executive (Maternity Cover) to join the Commercial team on a 12‑month fixed‑term contract. The role focuses on maximising non-match day conferencing and events revenue by developing relationships across Portsmouth, the surrounding region, and nationally where appropriate.

You will manage enquiries, build campaigns with in-house teams, and ensure data is kept up to date in iVvy.

Qualifications

• At least one year's experience within venue, conference and events sales.
• Excellent written and verbal communication skills.
• Flexible with working hours and patterns of working.

Responsibilities

• Maximise revenue from non-match day meetings and events.
• Develop relationships across Portsmouth, surrounding region, and nationally where appropriate.
• Pro-actively manage enquiries and process payments where appropriate.
• Collaborate with the Commercial Team to build a non-match day programme.
• Maintain accurate client data in iVvy/CRM and communicate regularly.

Skills

Venue sales

Relationship management

Communication

Networking

Proactive

iVvy

Tools

iVvy

Job description

An exciting opportunity has arisen to join the Commercial team at Portsmouth Football Club as a Non-Match Day Sales Executive, covering maternity leave on a 12-month fixed-term contract.

The Non-Match Day Sales Executive's role focuses on maximising the club’s non-match day conferencing and events revenue, by developing existing relationships and identifying new opportunities across Portsmouth and the surrounding region, and nationally where appropriate.

• Maximise revenue and profitability from the club's non-match day meetings, conferencing and events.
• Identify new business and develop existing relationships across Portsmouth, the surrounding region and, where appropriate, nationally.
• Implement, process and develop competitive, profitable non-match day packages.
• Ensure client information is collated and stored accurately in the Club's database systems, using feedback to continually improve service for current and future clients.

We are looking for a team-player who has a customer-focused and outcome-led approach, with a minimum of one year's experience within conferencing, events and venue sales.

The successful candidate will be a proactive individual who values client relationships as well as new business acquisition. Excellent written and verbal skills, are a must for this role. This role also requires someone who is flexible and willing to work irregular working patterns in response to operational and client needs, and who is available to commit to a 12-month fixed-term contract.

Job Description

Job Title: Non-Match Day Sales Executive (Maternity Cover)

Department: Commercial

Location: Portsmouth Football Club, Fratton Park

Reports To: Chief Commercial Officer

Contract: Fixed-Term Contract, 12 Months (Maternity Cover)

Hours: Full-time, 5 days per week, including weekend and evening work when required

Key Responsibilities

Sales and Business Development

Pro-actively deal with existing bookings, enquiries, take payments where appropriate and complete day-to-day administration to ensure all inbound enquiries are fulfilled in a timely manner.

Work with the wider Commercial Team to build a strategy for identifying, prospecting, and engaging with Portsmouth Football Club's existing clients, including but not limited to Partners and Sponsors, as well as developing new business contacts within the Portsmouth and surrounding region and nationally where appropriate.

Work with key stakeholders to build a non-match day programme that is competitive, innovative and builds the Pompey and Fratton Park destination brands.

Identify and conduct venue show rounds with prospective clients to increase awareness of non-match day programmes and complement existing opportunities.

Pro-actively build a network, whether through outbound calling or other outlets, to support the growth of non-match day revenue.

Manage all enquiries and prospects through 'iVvy', our internal software programme, keeping all data up to date and communicating on a regular basis to maximise and grow opportunities.

Collaborate with the in-house catering, commercial, and marketing teams to identify new trends and build campaigns to attract new business.

Meet and exceed key performance indicators and targets.

Negotiate agreements that deliver high revenue growth, brand awareness and long-term value for both the client and Portsmouth Football Club.

Gain an in-depth understanding of each client's business, while identifying future opportunities to expand their relationship with Portsmouth Football Club.

Maintain and develop positive relationships with all key stakeholders as a representative of Portsmouth Football Club.

Other reasonable and related duties as requested by the Chief Commercial Officer and Head of Corporate Sales.

Person Specification

1. Professional Experience

At least one year's experience within venue, conference, and events sales.

Successful background in sales and relationship management.

Experience of attending networking events.

2. Skills and Knowledge

Knowledge of the venue, conference, and events industry, ideally within a professional sports stadium.

Proven successful track record in sales.

Successful track record of managing multiple client accounts whilst selling to new businesses.

Track record of networking and developing good relationships.

Excellent verbal and written communication skills at all levels.

Ability to deal with conflicting priorities and manage/prioritise own time effectively.

Ability to be flexible with working hours and patterns of working.

A commitment to continuous improvement.

3. Personal Qualities

Personal alignment to the Club's core values:

• We are Passionate
• We are Stronger Together
• We are Honest
• We are Proud

Creative.

Team-player.

Curious to learn.

Resilient.

Methodical and thorough.

Client-led approach.

Self-motivated.

Proactive with a 'can-do' attitude.

High level of emotional intelligence.

Portsmouth Football Club is committed to ensuring that all job applicants and colleagues do not receive less favourable treatment or are discriminated against, on the grounds of their age; disability; gender; marriage and civil partnership; pregnancy or maternity; race; religion or belief; sex or sexual orientation.