Non Clinical - Ward Clerk

The Shrewsbury and Telford Hospital NHS Trust; Shrewsbury; On-site; GBP 21,000 - 26,000; Full time

Job summary

The Shrewsbury and Telford Hospital NHS Trust is seeking staff to provide clerical, administrative and information technology support to Ward 24 Respiratory. You will assist medical, nursing and other staff in relation to the patients in care, while upholding dignity, empathy and respect in every interaction.

We emphasise compassionate care and flexible response to changing workloads. The role may involve relocation considerations as part of the Hospital Transformation Programme, with staff

Job description

The role is to provide clerical, administrative and information technology support to medical, nursing and other staff in relation to the patients being cared for within Ward 24 Respiratory., The postholder will be expected to provide clerical, administrative and information technology support to medical, nursing and other staff in relation to the patients being cared for within Ward 24 Respiratory., We believe that compassionate care sits at the heart of everything we do. Every member of our team - clinical or non-clinical - plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values - ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Hospital Transformation Programme (HTP)

Our Service will relocate to The Royal Shrewsbury Hospital in 2028 as part of HTP. This move will bring specialist services together in a modern, purpose-built facility to improve patient care and team experience.

We are actively recruiting, and successful candidates will be expected to move with the Service in early 2028. The relocation will follow a formal management of change process, including full consultation and support for staff., The well-being of our staff is of the upmost importance to us. If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you. This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation.

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

Ward 24 is a busy fast paced environment so you will be flexible in your approach to the role and respond appropriately to the demands of an ever-changing workload. Previous experience would be an advantage but not necessary.

We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.