Housekeeper

The Shrewsbury and Telford Hospital NHS Trust; Shrewsbury; On-site; GBP 20,000 - 23,000; Full time

Job summary

The Shrewsbury and Telford Hospital NHS Trust is seeking a Band 2 Housekeeper to join Ward 39 at Royal Shrewsbury Hospital. The role focuses on ordering consumables, storing supplies, and assisting with cleaning the patient environment.

Candidates should be computer-literate, able to follow ordering processes, and perform light administrative tasks. Strong communication, organisation and teamwork are essential to deliver compassionate, patient-centred care in a busy ward.

Qualifications

• GCSEs Maths and English at grades 9-1 or equivalent qualifications or experience.
• Experience in NHS work is preferred.
• Knowledge of Oracle ordering system.
• Ability to communicate effectively in a hospital environment.

Responsibilities

• Ensure adequate stocks of consumables are available and that equipment is clean and in good working order.
• Assist in transfer of patients and equipment.
• Provide non-clinical support to ward staff under supervision of nurses.
• Support catering supplies and meals delivery to maintain ward readiness.

Skills

Communication skills

Organisation

Teamwork

Education

GCSEs Maths and English (9-1)

Tools

Oracle ordering system

Job description

An exciting opportunity has arisen for an enthusiastic and motivated Band 2 Housekeeper to join Ward 39 at Royal Shrewsbury Hospital

The role of the Housekeeper will be to ensure that all consumables are ordered, stored and available for all staff within all areas of the ward. The role will require the individual to support with assisting staff with cleaning the patient’s environment. The role requires the individual to be competent with computers, ordering processes and some administrative duties.

The successful candidate will possess excellent communication, organisation and teamwork skills and demonstrate a commitment to enhancing patient experiences. We seek individuals who are compassionate and capable of delivering high-quality, patient-centred care within a challenging environment.

Main duties of the job

• To be responsible for ensuring adequate stocks of consumables are maintained to meet service requirements and that all equipment within the department is clean and in good working order.


• To assist in the transfer of patients and equipment.


• The post holder will provide non-clinical support to the ward team carrying out tasks assigned to the individual under the supervision of nurses.


• The essence of the role is to assist in maintaining as safe and clean working environment for patients and staff, to support the nutritional needs of patients by supporting the ordering and delivery of catering supplies and meals, and to ensure that stocks and supplies are kept at adequate levels within the ward environment.

Working for our organisation

We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Qualifications

• Worked to an educational standard that demonstrates an understanding of literacy and numeracy


• GCSEs Maths and English at grades 9-1 or equivalent qualifications or experience

Experience, Knowledge and Skill

• Previous experience in service industry


• Ability to communicate effectively – face to face /telephone, non verbal and written communication skills


• Awareness of the need to respond flexibly to the changing needs of the service


• Able to handle light loads e.g. stock deliveries.


• Assist in the transfer of patients and equipment.


• To have a basic knowledge of a hospital environment and infection control


• Experience in NHS work


• Knowledge of Oracle ordering system

We commit to removing barriers for people with disabilities or long-term health conditions in recruitment, training, and career progression. We will offer an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible. In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.

We are committed to offering an interview to applicants from the Armed Forces community who meet the minimum criteria for the position. In addition, for those who are successfully appointed from the Armed Forces community, the Trust are committed to recognising previous service and rank in terms of pay, annual leave and other terms and conditions.

We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Our Commitment to Safety and Respect - The Trust is a signatory to the NHS Sexual Safety Charter and is committed to providing a safe, respectful and inclusive workplace, free from sexual misconduct, harassment and discrimination. We expect everyone working, training or learning within the Trust to uphold appropriate professional boundaries, demonstrate respectful behaviour and contribute to a culture in which colleagues feel safe to speak up.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Name Ash Ramachandran Job title Ward Manager Email address [e-mail] Telephone number 01743263053

If you have problems applying, contact

Address The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Shrewsbury
Shropshire
SY2 6LG
Telephone [phone]