Ward Clerk - Ward 24 Respiratory (internal only)

The Shrewsbury and Telford Hospital NHS Trust; Shrewsbury; On-site; GBP 23,000 - 29,000; Full time

Job summary

The Shrewsbury and Telford Hospital NHS Trust is seeking a clerical, administrative and IT support assistant for Ward 24 Respiratory. The role involves assisting clinical and non-clinical staff with patient-related information and administrative tasks in a fast-paced ward environment.

Experience is advantageous but not essential. The post is tied to our ward team, with the Trust planning relocation of services to Royal Shrewsbury Hospital in 2028, requiring successful candidates to move with the

Responsibilities

• Provide clerical, administrative and IT support to medical, nursing and other staff in relation to patients in Ward 24 Respiratory.

Job description

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust and Shropshire Community Health NHS Trust. If you are not currently working within either of these Trusts, your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

Job overview

The role is to provide clerical, administrative and information technology support to medical, nursing and other staff in relation to the patients being cared for within Ward 24 Respiratory.

Ward 24 is a busy fast paced environment so you will be flexible in your approach to the role and respond appropriately to the demands of an ever‑changing workload. Previous experience would be an advantage but not necessary.

Main duties of the job

The postholder will be expected to provide clerical, administrative and information technology support to medical, nursing and other staff in relation to the patients being cared for within Ward 24 Respiratory.

Working for your organisation

Our Poppy’s Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non‑clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high‑quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Hospital Transformation Programme (HTP)

Our Service will relocate to The Royal Shrewsbury Hospital in 2028 as part of HTP. This move will bring specialist services together in a modern, purpose‑built facility to improve patient care and team experience.

We are actively recruiting, and successful candidates will be expected to move with the Service in early 2028. The relocation will follow a formal management of change process, including full consultation and support for staff.

View full details of HTP