NOC Support Engineer – 24/7 Global IP Desk (TCP/IP)

Transaction Network Services; Greater London; In loco; GBP 60.000 - 63.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical and dental coverage

Life insurance

Paid holidays and vacations

401K plan with company match

Descrizione del lavoro

Transaction Network Services seeks a technically strong, customer-focused engineer for its Financial Markets Global IP Desk. You will manage end-to-end incident resolution, perform advanced troubleshooting of IP networks, and coordinate with vendors and internal teams to restore service quickly.

Ideal candidates have hands-on routing experience (Cisco/Arista/Juniper), ITIL knowledge, and a background in financial services or NOC operations.

Competenze

• TCP/IP, VPN, MPLS routing knowledge (OSPF, BGP, EIGRP, RIP, IS-IS).
• Hands-on configuration of Cisco, Arista and Juniper routers and switches.
• ITIL Certification.
• Experience with Microsoft Office, communications software, and Visio.
• Experience in NOC environments and with external customers.
• Financial Markets industry experience preferred.

Mansioni

• Provide global TCP/IP, VPN and MPLS network support including routing protocols.
• Configure and troubleshoot Cisco, Arista and Juniper devices.
• Interface with Cisco and Juniper TAC for vendor support.
• Perform second-level network and protocol troubleshooting and debugging.
• Coordinate network maintenance and change management activities.
• Provide on-call escalation support on a rotating schedule.
• Ensure incident restoration with minimal service impact.

Formazione

Computer Science degree

Strumenti

Cisco

Arista

Juniper

Microsoft Office

Visio

Descrizione del lavoro

Transaction Network Services seeks a technically strong, customer-focused engineer for its Financial Markets Global IP Desk. You will manage end-to-end incident resolution, perform advanced troubleshooting of IP networks, and coordinate with vendors and internal teams to restore service quickly.

Ideal candidates have hands-on routing experience (Cisco/Arista/Juniper), ITIL knowledge, and a background in financial services or NOC operations.