NOC Manager - Public Sector Client

83zero Limited; City Of London; Hybrid; GBP 90,000 - 104,000; Full time

Job summary

A leading consulting business seeks a dynamic NOC Manager in London to lead a third-line network team. The successful candidate will oversee operational excellence, manage complex network issues, and drive team performance in a high-availability NOC environment. Ideal for an experienced leader passionate about networking and innovation.

Qualifications

• Proven leadership experience managing a third-line support or NOC engineering team.
• Advanced knowledge of networking protocols (TCP/IP, BGP, OSPF).
• Relevant certifications at CCNP (ENT/DC/SP/SEC) or equivalent expertise.

Responsibilities

• Lead and manage a team of third-line network engineers.
• Oversee escalated network issues and ensure timely resolution.
• Champion continuous improvement and professional development.

Skills

Leadership

Networking protocols

Problem Solving

Communication

Education

CCNP Certification

Tools

ServiceNow ITSM

Cisco Networking Solutions

Job description

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NOC Manager - Public Sector Client, City of London

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Client:

Location:

City of London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

49836b77dec3

Job Views:

7

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Are you a dynamic and experienced leader with a passion for networking and innovation? We're seeking a NOC Manager to lead a skilled team of third-line network engineers, supporting and evolving a complex, high-performance network infrastructure.

NOC Manager - Third Line Network Team

Location: London | Hybrid (UK-based)
Salary: £90,000 + 5% Bonus
Type: Full-Time, Permanent
Client: Leading Managed Service Partner / Consulting Business
Note: Huge Career Progression Oppertunities
CCNP / Cisco Certified Network Professional - IS A MUST!

Are you a dynamic and experienced leader with a passion for networking and innovation? We're seeking a NOC Manager to lead a skilled team of third-line network engineers, supporting and evolving a complex, high-performance network infrastructure.

This is a fantastic opportunity for a technically proficient and people-oriented leader to make a tangible impact, driving operational excellence, mentoring a talented team, and working collaboratively across the business to align technology with strategic goals

Key Responsibilities:

Lead, inspire, and manage a team of third-line network engineers in a high-availability NOC environment.

Oversee escalated network issues, ensuring timely resolution of complex problems and minimizing service disruption.

Champion continuous improvement by guiding team members, conducting performance reviews, and promoting professional development.

Maintain and enhance reporting and workload monitoring using ServiceNow ITSM.

Align network services with business goals by working cross-functionally with internal stakeholders and technical teams.

Support the onboarding of new products and services, ensuring the NOC maintains high service levels through transition and growth.

Ensure compliance with network security policies and engineering best practices.

Provide technical guidance on a wide range of networking technologies and solutions.

Key Skills & Experience:

Proven leadership experience managing a third-line support or NOC engineering team.

Strong expertise in ServiceNow ITSM or similar service management platforms.

Advanced knowledge of networking protocols and technologies (TCP/IP, BGP, OSPF, VLANs, STP, etc.).

Hands-on experience with enterprise-grade networking solutions from Cisco, Juniper, Fortinet, and Palo Alto Networks.

Solid understanding of network security principles, including firewalls, VPNs, IDS/IPS systems.

Relevant certifications or equivalent knowledge at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level.

Exceptional communication skills, with the ability to present complex technical issues to stakeholders at all levels.

A proactive problem solver with strong decision-making skills and a strategic mindset.

Ready to take the next step in your career?
If you're an experienced network leader ready to tackle new challenges and make a measurable difference, we'd love to hear from you.

Apply now to join a forward-thinking team where your ideas and expertise will be valued.