Network Operations Lead

Michael Page (UK); London; Hybrid; GBP 93,000 - 110,000; Full time

Job summary

Une entreprise de services financiers recherche un 'Network Operations Lead' pour assurer la liaison entre les parties prenantes techniques et non techniques. Ce rôle senior propose des défis techniques pratiques tout en offrant la possibilité d'évoluer dans le cadre des opérations réseau. Les candidats doivent avoir une forte expérience technique, des compétences en mentorat, et être prêts à travailler sur l'optimisation des processus.

Qualifications

• Expérience en gestion des incidents dans un environnement NOC.
• Capacité à mener des analyses des causes profondes.
• Expérience dans le mentorat et l’optimisation des processus.

Responsibilities

• Gérer l'incident management et les escalades dans un environnement NOC rapide.
• Mentorer les membres de l'équipe pour favoriser leur croissance.
• Améliorer la documentation réseau et les processus opérationnels.

Skills

Networking

Cisco ACI

Meraki WiFi

Routing & Switching

Firewalls & Security

Monitoring & Tools

Root Cause Analysis

Stakeholder Management

Education

Certifications in Cisco, Checkpoint, Fortinet

Tools

Wireshark

SolarWinds

Infoblox

Job description

• Opportunity to develop and upskill in a financial organization
• Hybrid working operating model

About Our Client

Financial Services Client

Job Description

Network Operations Lead
We are looking for an experienced Network Operations Lead to act as a crucial bridge between technical and non-technical stakeholders, ensuring seamless communication and efficient network operations. This is a hands-on, process-driven role that requires a senior technical professional, and someone capable of mentoring and upskilling the team.



This is a hands on role where you will be required to carry out technical performance and enhancements.

Key Responsibilities:

• Lead incident management and escalations within a fast-paced NOC environment.
• Provide technical mentorship to team members, fostering growth and upskilling.
• Conduct root cause analysis and drive continuous improvement initiatives.
• Maintain and improve network documentation and operational processes.
• Engage in vendor management and coordinate with multiple network solution providers.
• Play a key role in discovery and documentation, evolving the role as the function grows.
• Participate in a monthly on-call rotation (one week per month) and provide flexibility for occasional out-of-hours work (nights/weekends) when required.
• Contribute to hiring efforts as the team expands over the next 12 months.

The Successful Applicant

Technical Skills Required

• Networking: Cisco ACI, Meraki WiFi, Routing & Switching
• Firewalls & Security: ASA Firepower, Checkpoint (Fortinet is a plus)
• Monitoring & Tools: Wireshark, SolarWinds, Infoblox
• Network Management: Strong experience in firmware upgrades, day-to-day infrastructure operations
• Certifications in Cisco, Checkpoint, Fortinet

Soft Skills & Attributes:

• Strong communication and stakeholder management skills.
• A self-starter with a proactive approach to problem-solving.
• Personable and approachable, capable of driving processes and mentoring others.

This is a senior-level technical role with the opportunity to evolve as the function matures. Initially, the focus will be on discovery, documentation, and process optimization, with future plans to expand the team. If you're looking for a role that offers both hands-on technical challenges and the chance to influence and shape operations, this is a great opportunity.

What's on Offer

This role is offering Hybrid working - 2 days per week onsite

The salary for this role pays up to £110,000 per annum plus bonus etc.