Nightshift Delivery Operations Lead

Booker; Newcastle-under-Lyme; On-site; GBP 26,000 - 33,000; Full time

Benefits offered by this job

Booker colleague discounts (10% off)

Tesco discounts after 3 months

Pension and health & wellbeing support

Cycle to work scheme

Annual leave & holiday package

Job summary

Booker is seeking a Nighttime Transport Supervisor to lead a busy delivery operation and manage a team of drivers and pickers. The role focuses on achieving daily targets while delivering excellent customer service and maintaining compliance with company policies.

You will oversee safe operations, communicate key information to staff, and support vehicle roadworthiness and scheduling during night shifts. A strong customer focus and leadership skills are essential.

Qualifications

• Experience supervising a small to medium sized team.
• Experience working in a customer focused environment.
• Management CPC would be advantageous.

Responsibilities

• Ensure the Delivered Department complies with Company policy and procedures.
• Communicate important management information to all relevant team members.
• Supervise and maintain a safe working environment, reporting Health & Safety concerns.
• Promote brand image through knowledge of products and excellent customer service.
• Support the delivery manager to keep vehicles roadworthy and compliant.
• Plan and coordinate tasks to be completed efficiently and on time.

Skills

Team leadership

Customer service

Education

Management CPC qualification

Job description

Booker is seeking a Nighttime Transport Supervisor to lead a busy delivery operation and manage a team of drivers and pickers. The role focuses on achieving daily targets while delivering excellent customer service and maintaining compliance with company policies.

You will oversee safe operations, communicate key information to staff, and support vehicle roadworthiness and scheduling during night shifts. A strong customer focus and leadership skills are essential.