Nights - Shift Manager 45

EVRi International; Enfield; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Annual leave 28 days

Flexible perks

Job summary

Evri Group in Enfield is seeking a Shift Manager to lead the depot operations team for evenings, Monday to Friday. You will run driver pre-briefs and de-briefs, ensure all driver and operational documentation is accurate, and provide clear communication to drivers and customers via company IT systems.

Your duties include managing transport, courier and fleet operations, enforcing health and safety procedures, planning resources, controlling costs and overseeing handovers between shifts.

Qualifications

• Strong communication skills, with the ability to delegate where necessary.
• Process management experience.
• Knowledge of resource management and deployment.

Responsibilities

• Lead and support the team of Operations Controllers, overseeing resource planning and conducting driver pre-briefs and de-briefs.
• Manage transport, courier, and fleet operations efficiently to ensure service standards are met.
• Ensure all health and safety procedures are followed in full compliance with site risk assessments.
• Oversee daily operations and promote operational best practices.
• Plan and allocate operational resources effectively in line with workload requirements.
• Monitor operational costs and lead investigations into claims or discrepancies.
• Handle and resolve any issues which arise, identify risks.
• Ensure daily communication takes place between shifts and ensure that an accurate ‘handover’ process is in place.

Skills

Communication

Process management

Resource management

Job description

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands - Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8 to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

Position: Shift Manager

ContractType: Permanent - 45 hours

Location: Enfield

Shift: Evenings / Monday-Friday

Join the UK’s premier parcel delivery company

What you’ll do:

You will lead the depot operations team, with a focus on conducting effective driver pre-briefs and de-briefs. Ensure all driver and operational documentation is accurately completed and maintained. Provide clear communication for drivers and customers via telephone and company IT systems to support operations.

Key Role Responsibilities:

• Lead and support the team of Operations Controllers, overseeing resource planning and conducting driver pre-briefs and de-briefs.
• Manage transport, courier, and fleet operations efficiently to ensure service standards are met.
• Ensure all health and safety procedures are followed in full compliance with site risk assessments.
• Oversee daily operations and promote operational best practices.
• Plan and allocate operational resources effectively in line with workload requirements.
• Monitor operational costs and lead investigations into claims or discrepancies.
• Handle and resolve any issues which arise, identify risks.
• Ensuredailycommunicationtakesplacebetweenshifts andensurethatan accurate‘handover’processisinplace.

What We Can Offer You:

We’re proud to offer a workplace where everyone can thrive. Here’s what you can expect:

• Annual Leave : At least 28 days of annual leave (including Bank Holidays).
• Inclusive Benefits : Access to flexible perks including shopping vouchers, insurance, and healthcare.

What We’re Looking For

• Strong communication skills, with the ability to delegate where necessary.
• Process management experience.
• Knowledge of resource management and deployment.

Evri Group for everyone

We’recommitted to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves.

We’re also on a mission to be the UK’s most accessible delivery business. We’ve partnered with Scope, the leading disability equality charity, to improve deliveries for millions of customers and give extra support to our colleagues and couriers who need it.

Collaboration is key because we work better together. Bring passion, ambition and an open mind, and in return we’ll give you respect, flexibility and a place where you can thrive.