Night Transport Shift Manager – Lead Ops & KPI Delivery

Culina; Carlisle; Hybrid; GBP 37,000 - 45,000; Full time

Benefits offered by this job

Private medical cover

Company car or car allowance

Salary sacrifice car scheme

Wellbeing support (EAP)

Eye care vouchers

Reward & recognition

Everyday discounts

Job summary

Culina is seeking a Transport Shift Manager to join our Transport Logistics division in the UK. You will help ensure the smooth running of a busy transport operation, deliver against KPIs, and contribute to medium- and long-term resource planning.

The role involves coordinating driver workflows, maintaining records, and working closely with customers and site management to resolve issues and improve performance. Competitive salary plus overtime and benefits offered.

Qualifications

• Proven track record in Transport & Logistics industry.
• Demonstrable experience of successful resource management.
• Excellent organisation and communication skills.
• Proven track record of working to clearly defined service delivery KPIs.
• Excellent understanding of Health and Safety processes.
• Energetic and has a natural desire to generate and drive improvements.
• Excellent communication and interpersonal skills in a customer facing environment.

Responsibilities

• Work collaboratively with the Myworkforce team ensuring compliance of all MWf activity and tasks including resource planning and cost-effective utilisation of drivers and equipment.
• Own, monitor and control the driver de-briefing process to ensure performance standards are achieved.
• Manage driver workforce and ensure legal compliance and accurate record-keeping.
• Conduct employee investigations and grievances when required.
• Manage all aspects of driver performance to meet KPIs.
• Promote Health & Safety and company policies within transport operations.
• Maintain up-to-date personnel files including licences and training.
• Site audits and collaboration with Transport Manager to meet KPIs.
• Support daily operations by answering urgent queries for the customer site.
• Work with customer/site management to address concerns promptly.
• Recruit permanent and temporary staff to cover peaks.
• Escalate and report accidents and near-misses to the H&S team.

Skills

Transport & Logistics

Resource management

Organisation & communication

KPI awareness

Health & Safety

Driven to improve

Customer-facing communication

Job description

Culina is seeking a Transport Shift Manager to join our Transport Logistics division in the UK. You will help ensure the smooth running of a busy transport operation, deliver against KPIs, and contribute to medium- and long-term resource planning.

The role involves coordinating driver workflows, maintaining records, and working closely with customers and site management to resolve issues and improve performance. Competitive salary plus overtime and benefits offered.