Night Transport Shift Manager - KPI-Driven Ops Lead

Culina; Hanley; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Private Medical Cover

Company car allowance

Salary sacrifice car

Wellbeing support

Eye care vouchers

Rewards & recognition

Everyday discounts

Job summary

Culina is seeking a Transport Shift Manager to lead a busy logistics operation. You’ll work nights (Mon-Fri, 18:00-04:00) and drive KPI performance, compliance and resource planning across drivers and equipment.

The role focuses on safety, audits, and continuous improvement within a collaborative team environment. You will own driver de-briefs, manage performance, and ensure legal compliance while supporting the customer site with timely responses and effective issue resolution.

Qualifications

• Proven track record in Transport & Logistics industry.
• Demonstrable resource management experience.
• Excellent organisation and communication skills.
• Proven track record of meeting service delivery KPIs.
• Strong Health & Safety understanding.
• Energetic with drive to improve.
• Good people engagement skills in customer-facing environment.

Responsibilities

• Work collaboratively with Myworkforce team to ensure compliant activity and optimize driver and equipment utilization.
• Own, monitor and control the driver de-briefing process to ensure performance standards.
• Manage and support driver workforce while engaged on activity to ensure legal compliance.
• Conduct employee investigations and grievances when required.
• Manage driver performance to meet or exceed KPIs.
• Promote Health & Safety and employment policies within transport operations.
• Maintain personnel files with licence validation and training records.
• Coordinate site audits with the Transport Manager to meet KPIs.
• Support daily workflow on customer site and answer urgent queries.
• Collaborate with customer and site management to address concerns promptly.
• Recruit permanent and temporary staff to cover peaks.
• Escalate accidents, near misses and report required.

Skills

Resource management

Organisation

Communication

KPI focus

Health & Safety

People engagement

Customer communication

Job description

Culina is seeking a Transport Shift Manager to lead a busy logistics operation. You’ll work nights (Mon-Fri, 18:00-04:00) and drive KPI performance, compliance and resource planning across drivers and equipment.

The role focuses on safety, audits, and continuous improvement within a collaborative team environment. You will own driver de-briefs, manage performance, and ensure legal compliance while supporting the customer site with timely responses and effective issue resolution.