Night Support Specialist - Complex Care (Leicester)

We Change Lives; Leicester; On-site; GBP 20,000 - 21,000; Full time

Job summary

We Change Lives is hiring a Night Support Worker in Leicester to provide person-centred, 24/7 support in a complex care setting. The role covers personal care, safeguarding, and collaborative care planning for residents with diverse needs.

The ideal candidate will be resilient, compassionate, and committed to promoting independence. Role details include 30 hours per week at £12.71 per hour, with full training and development opportunities.

Qualifications

• Desirable: recognised health or social care qualification.

Responsibilities

• Mentor new colleagues during induction to support high-quality care delivery
• Participate in supervision, observation and appraisal processes
• Provide effective communication including accurate written reports
• Follow WCL financial procedures
• Act in line with the organisation's environmental and sustainability principles
• Help maintain a caring environment aligned with best practice, guidance and legislative requirements
• Contribute to clear and effective communication with all stakeholders
• Deliver high-quality care in line with support plans and organisational policy (including personal care, physical and mental support, medication, activities and engagement)
• Seek and share the views and preferences of the people we support
• Promote high levels of satisfaction among people we support, families, colleagues and commissioners
• Support the Service Manager with complaints and concerns following WCL policy
• Maintain positive relationships with families, the community, and external partners
• Understand and implement safeguarding procedures
• Complete Safeguarding of Vulnerable Adults and Mental Capacity Act training
• Recognise and report safeguarding concerns appropriately
• Take reasonable care of your own and others' health and safety
• Cooperate with the employer to ensure compliance with legislation
• Avoid misuse of equipment or systems provided for safety
• Support the Service Manager in maintaining a safe environment
• Respect confidentiality in line with the Data Protection Act 2018 and ISO27001
• Use and share information only with authorised people and for authorised purposes

Education

Recognised health or social care qualification

Job description

We Change Lives is hiring a Night Support Worker in Leicester to provide person-centred, 24/7 support in a complex care setting. The role covers personal care, safeguarding, and collaborative care planning for residents with diverse needs.

The ideal candidate will be resilient, compassionate, and committed to promoting independence. Role details include 30 hours per week at £12.71 per hour, with full training and development opportunities.