Night Support & Security Officer

BOURNEMOUTH YOUNG MEN'S CHRISTIAN ASSOCIATION; Bournemouth; On-site; GBP 26,000 - 30,000; Full time

Job summary

YMCA Bournemouth is seeking a Night Support Officer to join the Night Support and Security team at Delta House, Bournemouth. You will provide overnight security and housing-related support to residents, ensuring safety across a six-floor hostel with 73 rooms and 22 flats.

You will work 44 hours weekly (8 days) from 9:00pm to 8:00am, including weekends and bank holidays, with a calm, professional presence and strong record-keeping to hand over to daytime staff.

Qualifications

• Experience in night-time security or housing support preferred.
• Ability to record events accurately and hand over information clearly.
• Approach with trauma-informed and strengths-based mindset when supporting residents.

Responsibilities

• Ensure health, safety and security of residents and premises during night hours.
• Provide housing-related advice and support to residents and liaise with key workers.
• Accurately record events and important information in the handover book; report serious incidents as needed.
• Follow Housing and Support policies including safeguarding, fire safety, first aid, and health and safety.
• Support the smooth running of YMCA facilities and keep systems up to date.
• Provide guidance to Night BSO and Relief Night staff and work with Housing and Support colleagues.

Skills

Security procedures

Overnight shift

Communication skills

Record keeping

Trauma-informed approach

Team collaboration

Job description

YMCA Bournemouth is seeking a Night Support Officer to join the Night Support and Security team at Delta House, Bournemouth. You will provide overnight security and housing-related support to residents, ensuring safety across a six-floor hostel with 73 rooms and 22 flats.

You will work 44 hours weekly (8 days) from 9:00pm to 8:00am, including weekends and bank holidays, with a calm, professional presence and strong record-keeping to hand over to daytime staff.