Night Supervisor - Bank

Retirement Villages; Abbotskerswell; On-site; GBP 1,653,000 - 2,204,000; Part time

Benefits offered by this job

Private Medical Insurance

Pension Scheme

Enhanced Annual Leave

Birthday Leave

Reward and Recognition Schemes

Volunteering Days

Wellbeing Days

Job summary

The Priory Retirement Village is seeking reliable Bank Night Supervisors to cover overnight periods during leave and sickness, ensuring resident safety and wellbeing. You will work independently within a supportive team, responding to emergencies and maintaining a secure, welcoming environment across the village.

Role involves monitoring CCTV, leading calm responses, and reporting incidents while adhering to village procedures.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to remain calm and make sound decisions in emergencies.
• First Aid, CPR and AED certification is advantageous.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Maintain a visible overnight presence across the village.
• Monitor CCTV and conduct security patrols of building and grounds.
• Record and report incidents, damage or maintenance issues.
• Act as first responder to resident call bells and emergencies.
• Promote welfare and safety of residents and colleagues overnight.
• Adhere to health and safety, fire and resident welfare procedures.

Skills

Communication skills

Calm under pressure

First Aid/CPR/AED

Decision making

Attention to detail

Job description

The Priory Retirement Village is looking for reliable and proactive Bank Night Supervisors to provide overnight cover during periods of annual leave and sickness.

As the first point of contact during the night, you’ll play a vital role in ensuring the safety, security and wellbeing of our residents. Working independently while remaining part of a supportive wider team, you’ll provide reassurance, respond to emergencies and help maintain a safe, secure and welcoming environment throughout the village.

What you’ll be doing

• Maintaining a visible and vigilant overnight presence across the village.
• Monitoring CCTV and carrying out regular security patrols of the building and grounds.
• Recording and reporting any incidents, damage or maintenance issues.
• Acting as the first responder to resident call bells and emergency situations.
• Supporting the welfare and safety of residents and colleagues throughout the night.
• Ensuring all situations are managed calmly, safely and efficiently.
• Understanding and following all village emergency procedures, including health and safety, fire and resident welfare protocols.
• Leading a full evacuation if required, in line with the village’s fire safety procedures.
• Promoting a safe and secure environment by adhering to Health and Safety legislation and company policies.
• Reporting accidents, incidents or infectious illnesses promptly to the Deputy Manager or General Manager.
• Completing accurate records and providing clear handovers to the daytime team.

What we’re looking for

• Previous experience in a similar overnight, security, hospitality, customer service or care role is desirable but not essential.
• First Aid, CPR and AED certification is advantageous.
• Excellent communication and interpersonal skills.
• The ability to remain calm and make sound decisions in emergency situations.
• Strong problem-solving skills and attention to detail.
• A caring, professional and customer-focused approach.
• Flexibility to work 12 to 16-hour night shifts on a bank basis.
• A satisfactory Enhanced DBS check.

Why join Retirement Villages Group?

At Retirement Villages Group, we’re committed to creating thriving communities where people can enjoy later life with confidence and independence. Every colleague plays an important role in delivering outstanding service and helping our residents feel safe, supported and valued.

In return, we offer a competitive benefits package, including:

• Private Medical Insurance
• Pension Scheme
• Enhanced Annual Leave
• Birthday Leave
• Reward and Recognition Schemes
• Volunteering Days
• Wellbeing Days

If you’re looking for flexible night work where you can make a genuine difference, we’d love to hear from you.