Night Supervisor

Malmaison Hotels; Hartford; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Staff room rates

Friends & family rate

Dining discount

Fully funded Apprenticeships

Cycle to work scheme

Healthcare plan

Referral scheme

Uniform provided

Job summary

Hotel Du Vin in the United Kingdom is seeking a Night Supervisor to oversee the hotel from sundown to sunrise. You will be hands-on, manage guest expectations and ensure brand standards are carried throughout the night.

This role offers opportunities for internal development and progression, with a strong emphasis on delivering memorable service and maintaining high quality across food, drink and hospitality.

Responsibilities

• Oversee hotel operations from sundown to sunrise.
• Manage guest expectations and ensure brand standards are maintained.
• Provide hands-on leadership to front-of-house staff during night shifts.

Job description

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin. Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? We love Food, Wine and Cocktails - almost as much as you do! The Night Supervisor is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained. We create memories that the guest will never forget. This could be the next step for you into a management position within Hotel Du Vin - we actively encourage internal development and progression, Onwards and Upwards.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison & Hotel du Vin with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme - save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral scheme that pay up to £1,500, just for getting your friends jobs! (Terms & Conditions apply)
• A quality uniform where required
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like - Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Stream giving instant access to your pay as it’s earned. Stream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 40% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme - free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace