Night Shift Fulfillment Operations Lead

Amazon; Manchester; On-site; GBP 70,000 - 90,000; Full time

Job summary

Amazon UK Services Ltd. is seeking an Operations Manager to lead a team of Area Managers and drive operational excellence across fulfillment sites in the Manchester region. You will shape the operational plan to hit targets, ensure safety, quality and productivity, and collaborate with HR, Finance and safety teams.

This role focuses on strong leadership and continuous improvement. You will oversee night shift operations, mentor managers, and analyse performance metrics to optimize day-to-day and

Qualifications

• Bachelor's degree or Master's degree
• Experience in people and stakeholder management
• Experience using data to influence business decisions
• Experience with operations/supply chain

Responsibilities

• Manage and develop a team of Area Managers
• Lead operational teams on night shift, address issues, and drive site performance
• Analyse shift performance against objectives and implement actions to improve operational excellence
• Collaborate with HR, Finance, Health and Safety, and Security; design and deliver initiatives across sites to improve performance

Skills

People management

Stakeholder management

Data-driven decision making

Operations/supply chain knowledge

MS Office proficiency

Education

Bachelor's degree

Master's degree

Tools

MS Office (Word, Excel, Outlook)

Job description

Amazon UK Services Ltd. is seeking an Operations Manager to lead a team of Area Managers and drive operational excellence across fulfillment sites in the Manchester region. You will shape the operational plan to hit targets, ensure safety, quality and productivity, and collaborate with HR, Finance and safety teams.

This role focuses on strong leadership and continuous improvement. You will oversee night shift operations, mentor managers, and analyse performance metrics to optimize day-to-day and