Night Shift Food Customer Assistant | Fast-Paced Retail

Marks and Spencer; Lisburn; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

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Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section to deliver outstanding service at pace. You will confidently promote new food products, engage with customers, and support colleagues across the store while using Sparks App and in-store devices to enhance the shopping experience.

You’ll thrive in a high‑pressure environment, stay adaptable, and be ready to rotate across store areas to meet customer demand, contributing to strong sales and customer satisfaction.

Qualifications

• Excellent customer service and the ability to work at pace.
• Able to thrive under pressure and stay focused during busy periods.
• Comfortable using digital tools and devices in-store.

Responsibilities

• Provide five-star service at pace and engage customers in the Food section.
• Sell and promote new food products to customers.
• Be a resilient, brand‑ambassador who stays positive and helpful.
• Work flexibly across store areas to meet demand.
• Utilise Sparks App and in-store devices to enhance the customer experience.

Skills

Customer service

Team player

Digital literacy

Adaptability

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section to deliver outstanding service at pace. You will confidently promote new food products, engage with customers, and support colleagues across the store while using Sparks App and in-store devices to enhance the shopping experience.

You’ll thrive in a high‑pressure environment, stay adaptable, and be ready to rotate across store areas to meet customer demand, contributing to strong sales and customer satisfaction.