Night Shift Food Customer Assistant – Christmas Peak

Marks and Spencer; Shrewsbury; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant in our Food section for frontline service. You’ll be at the heart of busy store operations, delivering five-star service, stocking shelves, and helping customers find products.

You’ll work night shifts Sunday to Tuesday hours 22:00–05:00, with an unsocial premium of £3 per hour for overnight hours. Flexibility and digital literacy with Sparks App and store devices are valued, with opportunities to contribute to growth in sales.

Qualifications

• Frontline customer service experience preferred.
• Ability to work night shifts and weekends.
• Willingness to be digitally confident using store tech.

Responsibilities

• Assist customers in the Food section and stock shelves.
• Deliver fast, five-star service during peak times.
• Adapt to different store areas as required.

Skills

Customer service

Teamwork

Flexibility

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is hiring a Customer Assistant in our Food section for frontline service. You’ll be at the heart of busy store operations, delivering five-star service, stocking shelves, and helping customers find products.

You’ll work night shifts Sunday to Tuesday hours 22:00–05:00, with an unsocial premium of £3 per hour for overnight hours. Flexibility and digital literacy with Sparks App and store devices are valued, with opportunities to contribute to growth in sales.