Night Shift Food Customer Assistant (Christmas Peak)

Marks and Spencer; Glasgow; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Unsocial hours premium

Christmas peak season role

Résumé du poste

Marks and Spencer in Glasgow is seeking a Customer Assistant for our Food section to join the frontline of a fast-paced retailer. You will deliver five-star service under pressure, assist customers, and promote new products during night-time hours.

You’ll be digitally capable, using Sparks App and in-store devices to enhance the customer experience, and you’ll collaborate with a supportive team across store areas as shifts vary.

Qualifications

• Experience in retail or customer service is preferred.
• Willingness to work night shifts and weekends.
• Able to use digital tools to enhance customer experience.

Responsabilités

• Assist customers with product knowledge and service in the Food area.
• Restock shelves and manage stock levels during shifts.
• Use Sparks App and store devices to help customers quickly.
• Work across store areas as demand requires and maintain team spirit.

Connaissances

Customer service

Teamwork

Digital literacy

Outils

Sparks App

In-store devices

Description du poste

Marks and Spencer in Glasgow is seeking a Customer Assistant for our Food section to join the frontline of a fast-paced retailer. You will deliver five-star service under pressure, assist customers, and promote new products during night-time hours.

You’ll be digitally capable, using Sparks App and in-store devices to enhance the customer experience, and you’ll collaborate with a supportive team across store areas as shifts vary.