Christmas Night Shift: Food Customer Assistant

Marks & Spencer Plc; Frome; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Unsocial premium £3.00 p/h between 22:

Job summary

Marks & Spencer Plc is hiring a Customer Assistant in our Food section for night shifts. You’ll be at the frontline, delivering five-star service, advising customers, and promoting our new food products.

You’ll use Sparks App and in-store devices to enhance the shopping experience and ensure customers find what they want. The role requires resilience, teamwork, and adaptability to high-pressure peak times, with potential longer hours during busy weeks.

Qualifications

• Proven customer service experience preferred.
• Able to thrive in a fast-paced environment.
• Comfortable using digital tools and apps for shopping assistance.

Responsibilities

• Assist customers across food sections and stay at the frontline.
• Sell and recommend products to meet customer demand.
• Be flexible to work across different store areas and shifts.

Skills

Customer service

Teamwork

Digital literacy

Ability to work in a high-pressure环境

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc is hiring a Customer Assistant in our Food section for night shifts. You’ll be at the frontline, delivering five-star service, advising customers, and promoting our new food products.

You’ll use Sparks App and in-store devices to enhance the shopping experience and ensure customers find what they want. The role requires resilience, teamwork, and adaptability to high-pressure peak times, with potential longer hours during busy weeks.