Night Shift Customer Assistant – Food (£3 p/h Premium)

Marks & Spencer Group; Ashford; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Group in Ashford is seeking a Customer Assistant in our Food section to deliver five-star service at pace. You’ll be frontline, helping customers, recommending products, and using Sparks App and in-store devices to enhance the shopping experience.

This shift-heavy role includes late nights; you’ll join a team that thrives under pressure, stays flexible across store areas, and aims to keep customers valued every time they shop with us.

Qualifications

• Frontline customer-facing role in retail.
• Willingness to work late-night shifts and weekends as required.
• Comfort using store digital tools to enhance service.

Responsibilities

• Assist customers in the Food section with product knowledge and service.
• Recommend and sell latest food products.
• Utilise Sparks App and in-store devices to improve customer experience.

Skills

Customer service

Team player

Flexible

Digital tools

Tools

Sparks App

Job description

Marks & Spencer Group in Ashford is seeking a Customer Assistant in our Food section to deliver five-star service at pace. You’ll be frontline, helping customers, recommending products, and using Sparks App and in-store devices to enhance the shopping experience.

This shift-heavy role includes late nights; you’ll join a team that thrives under pressure, stays flexible across store areas, and aims to keep customers valued every time they shop with us.