Night-Shift Customer Assistant — Christmas Retail Frontline

Marks & Spencer Plc; Lytham St Annes; Sur place; GBP 12 000 - 18 000; Plein temps

Avantages offerts par ce poste

Unsocial premium

Résumé du poste

Marks & Spencer plc is seeking a Customer Assistant in our Food section to be at the frontline of this busy retailer. You'll help customers, upsell our newest food products, and deliver five-star service at pace.

You'll work night shifts (22:00-05:00) with an unsocial premium and may be asked to cover additional hours in December. Being digitally confident and a team player across store areas is essential to keep shelves stocked and customers happy.

Qualifications

• Customer-focused role in food retail requiring excellent service.
• Willingness to work nights and variable hours.
• Able to use in-store digital tools.
• Team player in a high-pressure environment.
• Flexible across store areas.

Responsabilités

• Assist customers with product queries and recommendations in the Food section.
• Maintain shelves, restock stock, and ensure product availability.
• Deliver five-star service with speed and accuracy.
• Engage with customers to promote new food products.

Connaissances

Customer service

Retail experience

Night shift

Outils

Sparks

Description du poste

Marks & Spencer plc is seeking a Customer Assistant in our Food section to be at the frontline of this busy retailer. You'll help customers, upsell our newest food products, and deliver five-star service at pace.

You'll work night shifts (22:00-05:00) with an unsocial premium and may be asked to cover additional hours in December. Being digitally confident and a team player across store areas is essential to keep shelves stocked and customers happy.