Night Shift Christmas Customer Assistant - Food Frontline

Marks & Spencer Plc; Nottingham; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food section to be at the frontline of the UK’s fastest growing retailer. You will deliver five-star service at pace, engage with customers, and showcase product knowledge while embracing store transformation.

You’ll be a resilient, digitally confident team player ready to roll up your sleeves across store areas to meet demand and drive sales, especially during peak hours.

Qualifications

• Frontline role requiring resilience and a customer-focused approach.
• Willingness to work unsocial hours with a £3/h premium for 22:00–06:00.

Responsibilities

• Provide five-star service at pace.
• Support customers and help drive sales.
• Utilise Sparks and in-store devices to enhance the customer experience.
• Work across store areas to meet changing demands.

Skills

Customer service

Team player

Flexibility

Digital literacy

Tools

Sparks

In-store devices

Job description

Marks & Spencer Plc is seeking a Customer Assistant in our Food section to be at the frontline of the UK’s fastest growing retailer. You will deliver five-star service at pace, engage with customers, and showcase product knowledge while embracing store transformation.

You’ll be a resilient, digitally confident team player ready to roll up your sleeves across store areas to meet demand and drive sales, especially during peak hours.