Night-Shift Cleaning Team Leader | Safety & Training

OCS; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Award-winning employer

Digital learning

Retail perks

Professional growth

Flexible pay

Job summary

OCS UK & Ireland is seeking a Cleaning Team Leader to drive day-to-day cleaning services for a leading UK broadcaster. You will lead the team, manage rotas, stock and equipment, and ensure safety and contractual standards are met.

Working hours are Monday to Friday 22:00–07:00. The role requires strong leadership, attention to detail and effective communication with clients and colleagues to deliver excellent service.

Qualifications

• Previous experience supervising or leading a cleaning or facilities team is essential.
• Good knowledge of professional cleaning methods, standards and practices.
• Strong understanding of Health & Safety and COSHH requirements.
• Confident managing and motivating teams to deliver high standards of service.
• Strong organisation and attention to detail.
• Good communication and customer service skills.
• Comfortable using basic IT systems and completing administrative tasks.
• Able to understand and follow written procedures, instructions and training materials.
• Ability to prioritise workloads and respond effectively to changing operational requirements.
• Professional and presentable when dealing with customers and stakeholders.

Responsibilities

• Lead and support the cleaning team to ensure services are delivered to agreed standards and specifications.
• Allocate workloads and resources effectively, ensuring cleaning schedules and rotas are maintained.
• Respond promptly to service issues and reactive cleaning requests, following the appropriate helpdesk processes.
• Ensure all activities comply with OCS and client Health & Safety requirements, including COSHH, risk assessments, method statements and PPE.
• Complete regular cleaning audits and ensure any corrective actions are addressed promptly.
• Manage cleaning stock, consumables, equipment and machinery, ensuring appropriate levels are maintained and equipment remains safe and operational.
• Deliver regular team briefings and toolbox talks, maintaining appropriate attendance and training records.
• Support colleagues with mandatory and online training, identifying any additional development requirements.
• Authorise and process timesheets accurately and within required deadlines.
• Promote a positive, professional and customer-focused working environment across the team.

Skills

Team leadership

Cleaning standards

Health & Safety (COSHH)

Staff motivation

Organisation

Communication

IT basics

Procedures adherence

Workload prioritisation

Customer service

Job description

OCS UK & Ireland is seeking a Cleaning Team Leader to drive day-to-day cleaning services for a leading UK broadcaster. You will lead the team, manage rotas, stock and equipment, and ensure safety and contractual standards are met.

Working hours are Monday to Friday 22:00–07:00. The role requires strong leadership, attention to detail and effective communication with clients and colleagues to deliver excellent service.