Customer Assistant - Fast-Paced Food Retail (Night Shifts)

Marks and Spencer; Brighton; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks and Spencer is seeking a Customer Assistant for our Food section to deliver five-star service at pace in a frontline role. You will confidently recommend and sell new food products while maintaining high standards of customer care in a fast-moving environment.

You’ll be a resilient brand ambassador ready to roll sleeves up, roll out great service daily, and adapt to shifting store demands across shifts during the Christmas period.

Qualifications

• Digital literacy and comfort with retail tech are expected.
• A customer-first attitude with the ability to work under pressure.

Responsibilities

• Thrive in a high-pressure environment to serve, sell, fill and drive growth in sales.
• Use Sparks App and in-store devices to enhance the customer experience.
• Be a team player in a positive, high-energy store environment.
• Work flexibly across store areas to meet changing retail demands.

Skills

Digital literacy

Customer service mindset

Tools

Sparks App

In-store devices

Job description

Marks and Spencer is seeking a Customer Assistant for our Food section to deliver five-star service at pace in a frontline role. You will confidently recommend and sell new food products while maintaining high standards of customer care in a fast-moving environment.

You’ll be a resilient brand ambassador ready to roll sleeves up, roll out great service daily, and adapt to shifting store demands across shifts during the Christmas period.