Night Security Officer – Customer-Facing Patrols

ABM industries; York and North Yorkshire; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

24/7 GP

Mental Health support

Get Fit Programme

Financial and legal support

Cycle to work

Perks at Work app

Job summary

ABM York is seeking a professional Security Officer to be the public face of the site’s security team, delivering first-class service to visitors and tenants during a 19:00–07:00 shift on a 4 on 4 off pattern. You will patrol and monitor the site, liaise with the control room, and ensure a safe environment in a busy shopping centre.

Essential qualifications include SIA Door Supervisors Licence, a UK driving licence with own vehicle, and First Aid at Work; CCTV licence is desirable.

Qualifications

• Professional demeanour and customer service at highest standard.
• Take ownership of situations and escalate when necessary.
• Motivation and ambition to perform well.
• Respect staff and visitors at all times.
• Be available at short notice and fully flexible.

Responsibilities

• Interact with visitors and tenants, delivering first-class service.
• Carry out regular patrols of the site as instructed.
• Proactively assist visitors and respond to opportunities.
• Safeguard a safe, non-threatening environment for visitors and tenants.
• Manage incidents in line with site policies and procedures.
• Liaise with the control room and keep colleagues informed.
• Report any unsecure areas to Control Room and coordinate action.
• Log non-conformances and emergencies with control room staff.
• Respond to emergencies and keep Centre team informed.
• Monitor for suspicious behaviour and report incidents per policy.
• Highlight unauthorised access by banned individuals.
• Ensure radio procedures are followed at all times.
• Record events in the Security Officer notebook.

Skills

Professional demeanor

Ownership

Self-motivation

Respectful

Flexibility

Education

SIA Door Supervisors Licence

Own Vehicle & UK driving licence

First Aid at Work

CCTV licence

Job description

ABM York is seeking a professional Security Officer to be the public face of the site’s security team, delivering first-class service to visitors and tenants during a 19:00–07:00 shift on a 4 on 4 off pattern. You will patrol and monitor the site, liaise with the control room, and ensure a safe environment in a busy shopping centre.

Essential qualifications include SIA Door Supervisors Licence, a UK driving licence with own vehicle, and First Aid at Work; CCTV licence is desirable.