Night Retail Customer Service Pro

BP Retail; Reading; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Flexible hours

Career progression

Paid holiday

Discount on in store goods

Retail Trust access

Wellbeing benefits

Shopping and leisure discounts

Free barista drinks

Family leave

Competitive pay rates

Pension scheme

Share save scheme

Job summary

BP Retail in Reading is seeking a dedicated Customer Service Assistant for night shifts. You will be at the heart of customer interactions, handling orders, serving Wild Bean Café items, and supporting stock and store cleanliness.

There is online and on-the-job training, with opportunities for career progression and benefits like staff discounts and pension schemes. If you enjoy teamwork and high pace, this role is for you.

Qualifications

• Passion for customer service and teamwork in a fast-paced retail environment.
• Online and on-the-job training will be provided.

Responsibilities

• Ensuring safety of yourself, colleagues, and customers in line with bp policies.
• Serving customers efficiently to meet their needs promptly.
• Fostering a positive and inclusive work environment in line with bp beliefs.
• Preparing and serving food and drink items from our Wild Bean Café.
• Taking in deliveries, replenishing stock and stock management tasks.
• Being proactive with bp offers, promotions and bp loyalty schemes.
• Carrying out cleaning duties across store, facilities and forecourt.

Skills

Customer service

Team player

Job description

BP Retail in Reading is seeking a dedicated Customer Service Assistant for night shifts. You will be at the heart of customer interactions, handling orders, serving Wild Bean Café items, and supporting stock and store cleanliness.

There is online and on-the-job training, with opportunities for career progression and benefits like staff discounts and pension schemes. If you enjoy teamwork and high pace, this role is for you.