Night Retail Customer Service & Café Associate

BP Retail; Royal Borough of Greenwich; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Flexible hours

Career progression

Paid holiday

In-store discounts

Retail Trust access

Wellbeing benefits

Discounts

Pension scheme

Share save scheme

Free barista drinks

Family leave

Job summary

BP Retail is seeking a Customer Service Assistant for night shifts to support customers in a fast-paced store environment. You will assist with serving customers, handling food and drinks from the Wild Bean Café, and contributing to a positive team atmosphere.

The role includes receiving deliveries, restocking shelves, and helping to promote BP offers and loyalty schemes. Training will be provided to develop the necessary skills, and applicants aged 18+ are welcome.

Qualifications

• Passion for customer service and ability to work in a fast-paced retail environment.
• Willingness to learn through online and on-the-job training.
• No prior retail experience required; training provided to develop required skills.

Responsibilities

• Ensure safety of customers, colleagues and self in line with bp policies.
• Serve customers efficiently and meet their needs promptly.
• Foster a positive and inclusive store environment aligned with bp beliefs.
• Prepare and serve items from Wild Bean Café.
• Receive deliveries, replenish stock and manage stock tasks.
• Promote bp offers, promotions and loyalty scheme.

Skills

Customer service

Teamwork

Retail environment

Job description

BP Retail is seeking a Customer Service Assistant for night shifts to support customers in a fast-paced store environment. You will assist with serving customers, handling food and drinks from the Wild Bean Café, and contributing to a positive team atmosphere.

The role includes receiving deliveries, restocking shelves, and helping to promote BP offers and loyalty schemes. Training will be provided to develop the necessary skills, and applicants aged 18+ are welcome.