Night Retail Concierge & Café Attendant

bp; Braintree; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Flexible hours

Career progression

Paid holiday

25% discount on in store goods

Retail Trust access

Wellbeing benefits

Shopping discounts

Free barista drinks

Family leave

Pension scheme

Share save scheme

Job summary

bp is hiring a Customer Service Assistant for night shifts at our retail locations. You will join a team focused on delivering friendly service, maintaining safety, and supporting store operations in a fast-paced environment.

Training will be provided online and on the job to develop your skills in customer service, stock management and café duties within the Wild Bean Café environment. 18+ applicants welcome.

Qualifications

• Strong passion for customer service and teamwork.
• Able to work in a fast-paced retail environment.
• Willingness to participate in online and on-the-job training.
• Applicants welcome from 18+.

Responsibilities

• Ensuring safety of customers and colleagues in line with bp policies.
• Serve customers efficiently and respond to needs promptly.
• Create a positive, inclusive store environment in line with bp beliefs.
• Prepare and serve food and drinks from the Wild Bean Café.
• Receive deliveries and manage stock replenishment.
• Promote bp offers, promotions and loyalty schemes.
• Carry out cleaning duties across store, facilities and forecourt.

Skills

Customer service

Teamwork

Retail environment

Job description

bp is hiring a Customer Service Assistant for night shifts at our retail locations. You will join a team focused on delivering friendly service, maintaining safety, and supporting store operations in a fast-paced environment.

Training will be provided online and on the job to develop your skills in customer service, stock management and café duties within the Wild Bean Café environment. 18+ applicants welcome.