Night Retail Assistant — 11pm–7am, Travel Essentials

Moto Hospitality; Nottingham; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Christmas bonus

Staff discount

Sick pay

Life assurance

Training & qualifications

Weekly pay

Job summary

Moto Hospitality is seeking a WHSmith Retail Assistant for night shifts (11pm–7am) at Trowell Services, Nottingham. You will greet customers, process orders, replenish displays and maintain a clean, welcoming store environment.

The role emphasizes high service standards and a customer‑centric approach in a fast‑paced travel retail setting. We offer weekly pay, discretionary Christmas bonus, staff discounts up to 55%, development opportunities, and enhanced benefits.

Qualifications

• Experience in fast-paced environments and delivering high service standards.
• Able to greet customers warmly and manage requests efficiently.
• Comfortable working in a night shift and busy duties.

Responsibilities

• Greet customers with a warm, friendly welcome.
• Process orders and requests in a timely manner.
• Deliver brand standards to a high level of customer care.
• Resolve enquiries with a customer-centric mindset.
• Receive deliveries and replenish displays for product availability.
• Keep workspace and store clean, tidy and welcoming.
• Supervise adult gaming areas and ensure compliance.
• Collaborate with colleagues to maintain teamwork and culture.
• Leave customers with a memorable experience they want to repeat.
• Prepare store for the next day’s trade.

Skills

Customer service

Communication

Teamwork

Job description

Moto Hospitality is seeking a WHSmith Retail Assistant for night shifts (11pm–7am) at Trowell Services, Nottingham. You will greet customers, process orders, replenish displays and maintain a clean, welcoming store environment.

The role emphasizes high service standards and a customer‑centric approach in a fast‑paced travel retail setting. We offer weekly pay, discretionary Christmas bonus, staff discounts up to 55%, development opportunities, and enhanced benefits.