Night Replenishment, Supermarket Assistant

Waitrose & Partners; Saxmundham; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join a leading supermarket as a Supermarket Assistant, where you'll provide exceptional service and support to customers. Your role involves stock replenishment, fulfilling online orders, and maintaining a tidy environment. We're looking for passionate individuals to help us create a positive shopping experience.

Qualifications

• Effective communication skills to work well as part of a team and with customers.

Responsibilities

• Stock replenishment ensuring shelves are full and products are in the right place.
• Fulfilling online customer orders for delivery.
• Reducing wastage by following product due diligence.

Skills

Communication

Job description

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Due to working time regulations, applicants must be 18 years or over to apply.

In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.

Key Responsibilities

• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping directly to their doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell-by dates.
• Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

• Effective communication skills to work well as part of a team and with customers.

Desirable skills/experience you may have

• Experience of working in a customer-facing role is welcomed.
• Up-to-date knowledge and strong interest in food and drink trends.
• Flexible approach to support the whole branch.

About The Partnership

We're the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.

We're focused on being brilliant at retail, continuously innovating, adapting, and diversifying. We are committed to price, quality, and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners, we share ownership and responsibility for our success. We use our voices to contribute, work together through challenges, and uphold our values of kindness and respect.

We embrace our differences and aim to create an environment where everyone can be themselves and thrive, growing individually and collectively.

As Partners, we make all the difference. And, we all own it.

Important points to note:

• Some roles may require pre-employment vetting, including DBS checks for successful candidates. You'll be informed and provided with details during recruitment. Please complete any vetting documents promptly to avoid delays. DBS checks will be carried out by a registered third-party body, and financial probity checks may also be required.
• Apply early as vacancies may close sooner if we receive a high volume of applications.
• We support flexible working arrangements, including flexible or compressed hours, job sharing, or shorter contracts. Discuss this with the hiring manager during your interview.