Night Replenishment, Supermarket Assistant

John Lewis Partnership; Ramsgate; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading employee-owned business as a Supermarket Assistant, where you'll provide exceptional service and support a variety of shop-keeping tasks at Waitrose. Your role is vital in maintaining stock levels, fulfilling customer orders, and creating a welcoming environment for shoppers.

Benefits

Flexible working arrangements

Employee ownership benefits

Qualifications

• Strong communication skills to work effectively as part of a team and with customers.

Responsibilities

• Stock replenishment to ensure shelves are full.
• Fulfilling online customer orders for delivery.
• Reducing wastage by managing product markdowns.

Skills

Communication

Job description

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers!

Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Key Responsibilities

Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:

1. Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
2. Fulfilling online customer orders ready for our drivers to deliver their shopping directly to their doors.
3. Reducing wastage by following product due diligence and markdowns for products reaching their sell-by dates.
4. Working with the wider shop team to support when needed, including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
5. Maintaining a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

- Strong communication skills to work effectively as part of a team and with customers.

Desirable skills/experience you may have

- Experience in a customer-facing role is welcomed.

- Up-to-date knowledge and strong interest in food and drink trends.

- Flexible approach to support the whole branch.

About The Partnership

We’re the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re focused on being brilliant at retail. We continue to innovate, adapt, and diversify. We are committed to offering price, quality, and service excellence in John Lewis and passionately serving food-lovers in Waitrose.

As Partners, we share the responsibility of ownership and its rewards. We use our voices to contribute to our success, working together through good and challenging times, treating everyone with kindness and respect.

We all own making the Partnership a place where we belong. Embracing our differences and creating an environment where we’re free to be ourselves and thrive. Growing ourselves individually and collectively.

As Partners, we make all the difference. And, we all own it.

Important points to note:

Some roles may be subject to pre-employment vetting, including DBS checks for successful candidates. You’ll be informed and provided with information during the recruitment process. We encourage you to complete any vetting documents promptly to avoid delays. DBS checks will be carried out by a registered third-party body, and financial probity checks may also be required for some roles.

We recommend applying promptly as vacancies may close early if we receive a high number of applications.

We support flexible working arrangements to promote work-life balance, including flexible or compressed hours, job sharing, or shorter contracts where possible. Please discuss this further with the hiring manager during your interview.