Night Replenishment, Supermarket Assistant

John Lewis Partnership; Canterbury; On-site; GBP 20,000 - 24,000; Full time

Job summary

John Lewis Partnership seeks a Supermarket Assistant to provide exceptional service and maintain efficient shop operations. As a part of a dedicated team, you'll manage stock replenishment, fulfill customer orders, and contribute to a welcoming shopping experience in a lively environment. Join us to enjoy the benefits of working for the UK's largest employee-owned business.

Benefits

Shift premium for late hours

Flexible working arrangements

Qualifications

• Good communication skills to work effectively as part of a team and with customers.

Responsibilities

• Stock replenishment - ensuring shelves remain full and products in the right place.
• Fulfilling online customer orders for delivery.
• Reducing wastage by following due diligence and markdowns on items.

Skills

Communication

Job description

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers!

Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Due to working time regulations, applicants must be 18 years or over to apply.

In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.

Key Responsibilities

Alongside providing excellent service to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently. Responsibilities include:

• Stock replenishment - ensuring our shelves remain full and products are in the right place at the right time for our customers.
• Fulfilling online customer orders for delivery.
• Reducing wastage by following product due diligence and markdowns for items reaching their sell-by dates.
• Supporting the wider shop team, including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
• Maintaining a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

• Good communication skills to work effectively as part of a team and with customers.

Desirable skills/experience you may have

• Experience in a customer-facing role.
• Interest and knowledge of food and drink trends.
• Flexible approach to support the whole branch.

About The Partnership

We’re the largest employee-owned business in the UK, home of John Lewis and Waitrose. We’re driven by our purpose to build a happier world. It’s an exciting time to join us as we continue to innovate and diversify, maintaining our commitment to price, quality, and service.

As Partners, we share ownership and responsibility for our success, working together with kindness and respect, embracing our differences, and creating a supportive environment where everyone can thrive.

Important points to note:

• Some roles may require pre-employment vetting, including DBS checks and financial probity checks.
• Apply early as vacancies can close quickly due to high interest.
• We support flexible working arrangements; discuss options with the hiring manager during your interview.