Night Replenishment, Supermarket Assistant

Waitrose & Partners; Buxton; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a Supermarket Assistant, where your passion for food and exceptional customer service will shine. This role is vital in ensuring a delightful shopping experience for customers, from restocking shelves to fulfilling online orders. You'll be part of a team that values collaboration, inclusivity, and excellence in service. With flexible working arrangements and a commitment to employee welfare, this position offers a chance to grow and thrive in a supportive environment. If you're ready to make a difference in the lives of food lovers, this opportunity is perfect for you.

Qualifications

• Strong communication skills to collaborate with team members and customers.

Responsibilities

• Ensure shelves are stocked and products are in the right place.
• Prepare online customer orders for delivery.
• Maintain a safe and tidy working environment.

Skills

Effective communication skills

Job description

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Due to working time regulations, applicants must be 18 years or over to apply.

In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.

Key Responsibilities

• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping directly to their doors.
• Reducing wastage by following product due diligence and markdowns on items reaching their sell-by dates.
• Working with the wider shop team to support various tasks including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
• Maintaining a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

• Effective communication skills to work well as part of a team and with customers.

Desirable skills/experience you may have

• Experience in a customer-facing role.
• Interest and knowledge in food and drink trends.
• Flexible approach to support the whole branch.

About The Partnership

We're the largest employee-owned business in the UK, home to John Lewis and Waitrose. We are Partners, driven by our purpose to build a happier world. We focus on retail excellence, innovation, and diversification, ensuring we offer price, quality, and service excellence.

As Partners, we share ownership and responsibility for our success, work collaboratively, and treat everyone with kindness and respect.

We foster an inclusive environment where everyone can be themselves and thrive, growing individually and collectively.

Important points to note:

• Some roles may require pre-employment vetting, including DBS checks and financial probity checks.
• Apply promptly as roles may close early if many applications are received.
• We support flexible working arrangements, including flexible hours, job sharing, and shorter contracts. Please discuss your preferences with the hiring manager during the interview.