Night Replenishment, Supermarket Assistant

John Lewis Partnership; Burgess Hill; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Supermarket Assistant, where your passion for food and exceptional customer service will shine. In this part-time role, you will play a crucial part in ensuring our shelves are stocked and customers are satisfied. Your effective communication skills will help foster a welcoming environment, earning customer trust and loyalty. With a focus on teamwork and a commitment to excellence, this role offers you the chance to contribute to a renowned brand while enjoying flexible working hours and a supportive workplace culture. Be part of a team that values innovation and diversity!

Qualifications

• Strong communication skills for teamwork and customer interaction.

Responsibilities

• Stock replenishment to ensure shelves are full.
• Fulfilling online customer orders for delivery.
• Supporting the wider shop team with checkout.

Skills

Effective communication skills

Job description

ABOUT THE ROLE

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Note: Due to working time regulations, applicants must be 18 years or over to apply.

Additional Pay: You will receive a shift premium for hours worked between 22:00 and 06:00, paid at the pay range minimum rate for your role.

Key Responsibilities

• Stock replenishment to ensure shelves are full and products are in the right place.
• Fulfilling online customer orders for delivery.
• Reducing wastage through product due diligence and markdowns.
• Supporting the wider shop team with checkout, Click & Collect, and on-demand orders.
• Maintaining a safe and tidy working environment.

Essential Skills/Experience

• Effective communication skills for teamwork and customer interaction.

Desirable Skills/Experience

• Experience in a customer-facing role.
• Interest in food and drink trends.
• Flexible approach to support the branch.

To learn more about this role, please visit: https://www.youtube.com/watch?v=bXt8KKlnSWs

Additional Details

• Closing Date: May 13, 2025
• Pay: £12.40 Hourly
• Contract Type: Permanent
• Hours of Work: Part time (20 hours/week), night shift 20:00-07:00 on Thursday, Friday, Saturday
• Job Level: Partnership Level 10
• Location: Burgess Hill, West Sussex

About the Partnership

We’re the UK's largest employee-owned business, home to John Lewis and Waitrose. We’re committed to building a happier world, focusing on retail excellence, innovation, and diversity. As Partners, we share ownership, responsibility, and the rewards of our success, fostering an environment of kindness, respect, and inclusion.

Additional Notes

Some roles may require pre-employment vetting, including DBS checks and financial probity checks. We encourage early application as vacancies can close early. We support flexible working arrangements to promote work-life balance, including flexible hours, job sharing, or shorter contracts—discuss these options during your interview.