Night Reconnection Assistant

ST MUNGO COMMUNITY HOUSING ASSOCIATION; Greater London; On-site; GBP 35,000 - 39,000; Full time

Job summary

St Mungo's in London is seeking a Night Reconnection Assistant to support individuals at risk of rough sleeping. You will work within a busy team, provide a safe night-time environment for clients and help implement reconnection or assessment plans.

A DBS check is required and the role is a secondment/fixed-term contract until 1 August 2027. The position involves a 37.5-hour week on a two-week rota in Kensington and Chelsea, with salary banding of £35,202 to £39,333 per year.

Qualifications

• Experience dealing directly with the public in a busy service environment.
• Strong communication skills and ability to work with others to get things done.
• Understanding of issues faced by homeless or vulnerably housed people.

Responsibilities

• Provide a safe and supportive environment at night for clients.
• Support a team of Assessment and Reconnection Workers with reconnection or assessment plans.
• Assist clients in moving into appropriate accommodation as part of the reconnection process.

Skills

Public interaction

Communication

Teamwork

Understanding homelessness

Job description

Are you passionate about supporting individuals at immediate risk of rough sleeping and making a real impact on the lives of those experiencing homelessness?

Working hours: 37.5 per week

Secondment / Fixed Term Contract: until1st Aug 2027

Somewhere Safe to Stay, West London collaborates with seven West London boroughs' local authorities and outreach teams. Our team uses their expert knowledge, learning, and proven success to provide rapid response and intervention, ensuring no one has to sleep rough and helping our clients find their next long-term, stable home.

We are currently looking for a Night Reconnection Assistant to join our team, this role will:

• Work as part of a busy team environment working closely with those affected by rough sleeping.
• Provide a safe and supportive environment at night to clients; and support a team of Assessment and Reconnection Workers, with key tasks, such as implementing reconnection or assessment plans and supporting clients in to appropriate accommodation.
• Work a 2 weekly rota pattern (Week 1: Mon, Tue, Sat, Sun / Week 2: Wed, Thu, Fri) 12.5 hour shifts.

About you

This role would be great for someone with an interest in developing key skills to build a career supporting people experiencing homelessness. You don’t need to have direct experience to succeed in this role, if you can demonstrate the below, your commitment and genuine desire to support people to transform their lives, we encourage you to apply!

• Some experience of dealing directly with the public and/or customers in a busy service environment.
• Good communication skills and the ability to work with others effectively to get things done.
• Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

Please note:This role is not eligible for visa sponsorship. Applicants must have existing and ongoing right to work in the UK for the duration of employment.

Successful candidates will be required to provide evidence of their right to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Night Reconnection Assistant

Kensington, Kensington & Chelsea, Greater London, United Kingdom

SW5

£35,202 to £39,333 per year

Contract - Full-time

Closing date: 20/10/2026

Night Reconnection Assistant

Kensington, Kensington & Chelsea, Greater London, United Kingdom

£35,202 to £39,333 per year

Our values - Committed, Inclusive, Creative, Empowering, and Accountable - are at the heart of how we work together.

Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years, we have been on the ground every day and every night, supporting people to recover from homelessness and advocating for change. We support around 28,000 people each year and our work means that more than 2,700 people have somewhere safe to stay each night.

Find out more