Night Receptionist

Cycas Hospitality; Langley; On-site; GBP 21,000 - 28,000; Full time

Job summary

Cycas Hospitality in Slough is looking for a friendly Night Receptionist to join our dual-branded Moxy and Residence Inn Slough.

You will check guests in and out, assist with luggage, serve food and drinks, and manage cash according to our standards. The team will rely on your ability to maintain safety, cleanliness and a welcoming atmosphere during night shifts.

The role requires experience in a hotel, strong communication, and willingness to work night shifts; fluency in English is essential.

Qualifications

• Previous experience within a similar role within a hotel environment.
• Strong communicator and team management skills.
• Ability to work night shifts.
• Fluency in English.

Responsibilities

• Carry out the minimum of 2 security checks at regular intervals with special emphasis on security, fire and safety.
• Check hotel guests in and out and assist with luggage when required.
• Serve food and liquor to company standards.
• Ensure all revenue is correctly charged and monies are securely kept.
• To ensure the total cash takings balance with the Opera settlements report and the receipt sheet and to complete the banking according to the correct procedure.
• Ensure a sound knowledge of the local area regarding history, places of interest and special events and where further information can be obtained.
• Actioning of early morning calls at the time specified and to the standards laid down.
• The preparation of Room Service orders and service to the rooms when required.
• Cleaning of areas as requested, removal of all trays from public areas, bedroom corridors as necessary.
• Setting up meeting rooms as requested.
• To attend all relevant training as and when required.
• To show willingness to take on additional responsibilities when necessary.

Skills

Hotel experience

Communication skills

Team management

Night shift capable

Fluency in English

Job description

Key Responsibilities

• Carry out the minimum of 2 security checks at regular intervals with special emphasis on security, fire and safety.
• Check hotel guests in and out and assist with luggage when required.
• Serve food and liquor to company standards.
• Ensure all revenue is correctly charged and monies are securely kept.
• To ensure the total cash takings balance with the Opera settlements report and the receipt sheet and to complete the banking according to the correct procedure.
• Ensure a sound knowledge of the local area regarding history, places of interest and special events and where further information can be obtained.
• Actioning of early morning calls at the time specified and to the standards laid down.
• The preparation of Room Service orders and service to the rooms when required.
• Cleaning of areas as requested, removal of all trays from public areas, bedroom corridors as necessary.
• Setting up meeting rooms as requested.
• To attend all relevant training as and when required.
• To show willingness to take on additional responsibilities when necessary.

Key Qualifications

• Previous experience within a similar role within a hotel environment
• Strong communicator and team management skills
• Ability to work night shifts
• Fluency in English

About the Employer

We at Cycas Hospitality have a team of dedicated crew members that get to be their true selves so that they can deliver positively OUTRAGEOUS service! We put people at the heart of everything we do and are looking to recruit a friendly, spirited, outgoing new Night Receptionist for our fabulous Moxy and Residence Inn Slough!

We are the first dual branded property in Slough; 2 hotels operating in 1 building! Residence Inn by Marriott is an extended stay brand whereby our guests stay for longer periods of time. It is up to us to make them feel at home with our family of associates! All rooms are suites with more living and working space, than you would find in any other hotel room, including a fully equipped kitchen in every suite! Our guests (the Maximizers) want to Maximize their stay and we are here to help them do that, by offering grocery services, complimentary daily breakfast and of course all the places to be in Slough, London, Windsor and surroundings!

#ATTHEMOXY we created a free-spirited place where our guests can do all that crazy stuff they would never think of doing at home, together with likeminded spirits they had otherwise never met, that is why we call them our Fun Hunters! The Wi‑Fi is speedy and the cushy beds are freshly made, but more importantly, the bar is always open and 'the crew' is always on duty to serve. Our crew can do it all! Bartender, greeter, front desk attendant, speedy internet surfing problem solver... all you, all of the time., A fun, spirited workplace where we put people at the heart of everything and our team get to be their true self!

A workplace with over 220,000 colleagues worldwide!

A family of associates with a work hard, play hard mentality.

The best project you will ever work on is you! So let us help you grow with our guidance and training possibilities.

Feed your wanderlust with discounts in over 7000 hotels!

Cycas Hospitality is a gift for any hospitality professional. Over the past 13 years we've created an innovative hotel management company.

Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great.