Night Receptionist

Radisson Hotel Group; Bristol; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join a leading global hotel group as a Night Receptionist in Bristol. This role focuses on delivering exceptional service, ensuring guest satisfaction, and being part of a vibrant team. Enjoy various benefits including training opportunities, flexible hours, and discounts on travel. The ideal candidate will possess strong communication skills and a positive attitude, ready to make a difference in guests' experiences.

Benefits

Special team rates for friends and family

Contributory pension scheme

Complimentary meal on duty

Uniform provided

Access to Employee Assistance Programme

28 days holiday for full-time team members

Free use of leisure, pool and gym facilities

Qualifications

• Experience in a similar position beneficial but not essential.
• Creative problem-solver with a positive attitude.

Responsibilities

• Provide a warm welcome and exceptional service to guests.
• Ensure all aspects of the guest journey are anticipated and delivered to the highest level.
• Work proactively to ensure guest satisfaction.

Skills

Flexibility

Attention to Detail

Problem-Solving

Customer Service

Strong Verbal Communication

Job description

Join to apply for the Night Receptionist role at Radisson Hotel Group

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Join to apply for the Night Receptionist role at Radisson Hotel Group

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

We are now looking for a Night Receptionist to join our dynamic team here at Radisson Hotel Group!

We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!

What We Offer Our Night Receptionist

We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

• Special rates for our team members, and friends and families while travelling and staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
• Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
• Contributory pension scheme and Life Assurance
• Complimentary meal on duty
• Uniform
• Access to the Employee Assistance Programme through UNUM
• Fantastic opportunities to progress
• 28 days holiday for full time team members
• Free use of our leisure, pool and gym facilities at off-peak times *where applicable
  
  
  

The Night Receptionist Role

Our front office team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.

• Our Night Receptionists love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between
• You will be our guests’ superhero ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level
• You will exude patience, empathy and have the personality to host the show
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department
  
  
  

As Night Receptionist, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

Qualities We Are Looking For In Our Night Receptionist

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Experience in a similar position is beneficial but not essential
  
  
  

The Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels.

Become part of the world of Moment Makers, we are looking forward to getting to know you!

Housed in an iconic 18-storey high rise, the Radisson Blu Hotel in Bristol places you at the centre of one of England’s most captivating cities, near a number of popular attractions. The hotel is within walking distance of the Hippodrome Theatre, the Cabot Circus Shopping Centre, the At-Bristol Science Centre, Brunel's SS Great Britain and the Blue Reef Aquarium. In addition, the Radisson Blu is just steps from public transport, so getting around is easy. It’s not just the city’s tallest hotel; it provides some of the best services and facilities you’ll find at any hotel in the city. In addition to a prime harbour location, the hotel offers 176 modern rooms and suites, as well as an on-site restaurant, bar and meeting rooms where our guests can look forward to a warm welcome and fantastic service from our team.

Skills

Fast-Paced Experience

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Other

• Industries

  Hospitality

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