Night Reception Team Member - Part Time

Travelodge Hotels (UK); Basingstoke; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Room discount 50%

Friends & family discount

Anniversary voucher

Pension scheme 8%

High street retailer discounts

Aspire Programme

Incentive schemes

FAB Fridays

Housekeeping Heroes

Job summary

Travelodge Hotels (UK) is seeking a Night Reception to warmly welcome guests, check them in, and maintain a smooth reception area during night shifts.

You may also walk corridors, handle noise issues, and help prepare the hotel for the next day, including setting up housekeeping trolleys and breakfast prep, with occasional bar service. This role offers career development through our Aspire Programme and staff incentives.

Qualifications

• Welcoming guests and checking them in.
• Handling noise complaints and evictions as needed.
• Setting up the hotel for the next day, including housekeeping trolleys and breakfast prep.

Responsibilities

• Greet guests on arrival and manage the check-in process.
• Maintain a clean and welcoming reception area.
• Assist with preparing breakfast service and sometimes serving behind the bar.

Job description

Night Reception role

• Fun friendly environment
• 50% discount on rooms plus food and drink, as well as friends and family discount.
• £50 Travelodge voucher on each work anniversary
• Pension scheme totalling 8% (employer contribution 3%)
• Discounts off many high street retailers and mobile phone providers such as Vodafone.
• Opportunities to develop into Management roles through our 'Aspire Programme'
• Opportunity to earn more through our Team member incentive schemes

We have regular rewards and recognition activities such as 'FAB Fridays' and 'Housekeeping Heroes'. Your job will be welcoming the guests and checking them into the hotel, but you'll also be walking the corridors at regular intervals and you may have to deal with things like noise complaints and evictions. Your other main responsibility is setting up the hotel for the next day, so you'll be doing things like preparing the housekeeping trolleys, or prepping for breakfast service and even serving behind the bar at times