Night Reception Team Member

Travelodge Hotels (UK); Salford; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Room discount 50%

Friends & family discount

Work anniversary voucher £50

Pension 8% (employer 3%)

Retail & Vodafone discounts

Aspire Programme

Incentive schemes

FAB Fridays

Housekeeping Heroes

Job summary

Travelodge Hotels (UK) is seeking a hospitality associate to welcome guests and perform front desk tasks in a busy hotel environment. You will ensure smooth check-ins and contribute to daily housekeeping readiness.

You will walk corridors, handle guest requests, manage noise issues, prep for breakfast service, and assist with bar service when required. The role offers development through our Aspire Programme and other incentives.

Responsibilities

• Welcome guests and check them in.
• Walk the corridors to monitor conditions and address issues.
• Handle noise complaints and eviction processes as needed.
• Set up the hotel for the next day, including preparing housekeeping trolleys and breakfast prep.
• Serve behind the bar at times and assist in guest amenities.

Job description

• Fun friendly environment
• 50% discount on rooms plus food and drink, as well as friends and family discount.
• £50 Travelodge voucher on each work anniversary
• Pension scheme totalling 8% (employer contribution 3%)
• Discounts off many high street retailers and mobile phone providers such as Vodafone.
• Opportunities to develop into Management roles through our 'Aspire Programme'
• Opportunity to earn more through our Team member incentive schemes

We have regular rewards and recognition activities such as 'FAB Fridays' and 'Housekeeping Heroes'. Your job will be welcoming the guests and checking them into the hotel, but you'll also be walking the corridors at regular intervals and you may have to deal with things like noise complaints and evictions. Your other main responsibility is setting up the hotel for the next day, so you'll be doing things like preparing the housekeeping trolleys, or prepping for breakfast service and even serving behind the bar at times