Night Reception Team Member 37.5 Over 5 Nights

Staycity Group; Manchester; Presencial; GBP 12.000 - 17.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid family leave

Flexible working patterns

Bonus scheme

Discounted rates for overnight stays

Refer and earn scheme

Cycle to work scheme

Education Support

Volunteer days

Employee Assistance Program (EAP)

Birthday day off

Descripción de la vacante

Staycity Group is seeking a Night Reception Team Member in the United Kingdom to welcome guests and ensure a smooth overnight operation. You will act as a brand ambassador, manage guest needs, and coordinate with other hotel teams to maintain Staycity's high standards.

This role emphasizes guest relations, professionalism, and clear communication during night shifts, with training provided for hotel systems and procedures.

Formación

• Previous experience in a similar property is helpful but training will be provided.
• Opera experience is helpful but not required; full training provided.
• Excellent communication and interpersonal skills are required.

Responsabilidades

• Be a Brand Ambassador: embrace your role with joy, passion, and enthusiasm as you represent Staycity Group.
• Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.

Conocimientos

Excellent communication

Interpersonal skills

Descripción del empleo

Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots — ideal for the modern traveller.

Our mission is to help guests experience the city on their own terms — combining independence and hospitality in every stay. We’re a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we’re proud of.

We’re now hiring a Night Reception Team Member to help shape the Staycity guest journey.

Benefits:

• Paid family leave (>1 year of service)


• Flexible working patterns


• Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals


• Discounted rates for overnight stays for you, your family and friends


• Refer and earn scheme - earn up to £/€550


• Cycle to work scheme- to support a healthy lifestyle and our planet


• Education Support to help you foster new skills


• Volunteer days: 2 paid volunteer days per year


• Support for you and your family when you need it with our Employee Assistance Program (EAP)


• An extra day off to celebrate your birthday

We would love you to have:

• Previous experience working in a similar property is helpful but not a “must have” as full training will be provided


• Prior experience using Opera is helpful but not a “must have” as full training will be provided


• Excellent communication and interpersonal skills are required for this role.

What you can do for us:

• Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group


• Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.

Join us and be part of the journey.