Night Porter — Warm Welcomes & Safe, Smooth Nights

The Inn Collection Group; Ripon; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Birthday paid holiday

50% off food

Stay for £1 (Jan–Mar)

1/3 off room bookings year-round

£50 on same-day bookings

Employee Assistance Programme

Job summary

The Ripon Inn, part of The Inn Collection Group, invites applications for a Night Porter. The role focuses on ensuring a smooth overnight guest experience, greeting guests, handling inquiries, and maintaining a welcoming, safe environment. You will contribute to breakfast prep and keep public spaces clean, helping guests feel at home throughout the night.

Ideal candidates are friendly, with strong communication skills, able to work independently and stay organised while energised by night shifts.

Qualifications

• Friendly, approachable and able to deliver excellent customer service.
• Positive attitude, strong communication skills and ability to work independently.
• Willingness to work through the night and stay organised.

Responsibilities

• Greet and check guests in and out at reception.
• Assist with inquiries at reception, the bar, or over the phone.
• Serve guests professionally and promptly.
• Keep restaurant, lounge and facilities clean and tidy.
• Prepare the restaurant for breakfast service and set up the buffet table.
• Patrol the premises to perform security checks and maintain a safe environment.

Skills

Customer service

Communication

Organization

Independent work

Job description

The Ripon Inn, part of The Inn Collection Group, invites applications for a Night Porter. The role focuses on ensuring a smooth overnight guest experience, greeting guests, handling inquiries, and maintaining a welcoming, safe environment. You will contribute to breakfast prep and keep public spaces clean, helping guests feel at home throughout the night.

Ideal candidates are friendly, with strong communication skills, able to work independently and stay organised while energised by night shifts.