Night Porter, Hotel Du Vin

Frasers Hospitality; London; On-site; Full time

Job summary

A leading hospitality company is seeking a Night Porter to manage hotel operations overnight. The role includes overseeing guest services, maintaining cleanliness, and ensuring safety standards. Successful candidates may progress to supervisory roles. Competitive pay and generous benefits are offered.

Benefits

Heavily discounted Staff Room Rates

Discounted Friends and Family Room Rate

35% off dining

Fully funded Apprenticeship programs

High street discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Uniform provided

Employee Assistance Programme

Qualifications

• Experience in a similar role is beneficial.
• Night shift experience is essential.

Responsibilities

• Manage Food & Beverage Department during the night.
• Assist guests with luggage and handle inquiries.
• Conduct nightly Health and Safety audits.

Skills

Organization

Communication

Job description

Job Description

Rate of Pay / Hours: £12.50 per Hour plus Generous Company Benefits, Training & Development / 40 Hours per Week

Type of Contract: Permanent

Location: Wimbledon

The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands-on role managing guest expectations and ensuring the standards of the brand are maintained.

As guests sleep soundly, the Night team keeps everything running smoothly. Your role as Night Porter will involve managing the Food & Beverage Department during the night, welcoming guests in a friendly manner, maintaining the cleanliness of public areas, and preparing meeting and event spaces for the next day.

You will assist guests with luggage, handle inquiries, and conduct nightly Health and Safety audits. The role requires organization and excellent communication skills.

Experience in a similar role is beneficial, and night shift experience is essential.

We operate 7 days a week, 365 days a year, offering flexibility in shifts and contracted hours which can be discussed at interview. We are busier during evenings and weekends.

We offer career development opportunities, including nationally recognized apprenticeships and comprehensive brand training, to help you excel in guest service.

Successful candidates can progress to Night Supervisory or Assistant Night Management roles.

In addition to competitive pay, we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality from £65 per night.
• Discounted Friends and Family Room Rate at 50% off the best available rate.
• 35% off dining in our Brasseries and Bistros.
• Fully funded Apprenticeship programs for career development.
• High street discounts on shops, experiences, holidays, and more.
• Cycle to work scheme – save up to 40% on bikes.
• Healthcare Cash Plans covering dental, optical, medical, and more from £5/month.
• Referral schemes paying up to £1500.
• Uniform provided that looks professional.
• Wellness & National Campaign Days promoting activities like Pay Day Lunches, Mental Health Awareness, etc.
• Access to Wagestream for instant pay management.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries with Dinner, Bed & Breakfast.
• Support for neurological conditions through The Brain Charity.
• Employee Assistance Programme offering free, confidential advice 24/7.

Our Sustainability Goals include:

• 100% renewable electricity, mainly from Wind Farms.
• Recycling at least 70% of waste.
• Eco-friendly cleaning systems in use.
• Volunteering for sustainable charities with 2 paid days annually.

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunity employers and welcome applications from all qualified individuals regardless of race, sex, disability, religion/belief, sexual orientation, or age.